نقش میانجی عدالت سازمانی بر نبود امنیت شغلی و فرسودگی شغلی کارکنان در دوران بحران کووید-19
محورهای موضوعی : مدیریت(منابع انسانی)منوچهر کریمی 1 , سید علی اکبر احمدی 2
1 - دانشجوی دکتری گروه مدیریت منابع انسانی دانشگاه پیام نور، تهران، ایران
2 - استاد گروه مدیریت منابع انسانی، دانشگاه پیام نور، تهران، ایران
کلید واژه: امنیت شغلی, فرسودگی شغلی, عدالت سازمانی, کووید-19,
چکیده مقاله :
هدف این پژوهش تبیین نقش میانجی عدالت سازمانی بر رابطه بین عدم امنیت شغلی و فرسودگی شغلی کارکنان بخصوص در شرایط بحرانی است. روش تحقیق، از حیث هدف، کاربردی و از منظر شیوه اجرا، توصیفی- پیمایشی است. جامعه آماری کارکنان شرکت ساخت تراکتورسازی تبریز با 281 نمونه که به روش تصادفی طبقه‌ای انتخاب شدند. برای جمع‌آوری داده‌ها، از سه پرسشنامة استاندارد عدم امنیت شغلی، فرسودگی شغلی و عدالت سازمانی استفاده شد. روایی با استفاده از روش تحلیل عاملی تأییدی و پایایی به وسیلة آلفای کرونباخ بررسی و تأیید شد. جهت تجزیه‌وتحلیل فرضیه‌ها از روش مدل‌سازی معادلات ساختاری استفاده و داده‌ها به‌وسیله نرم‌افزار SmartPLS تجزیه‌وتحلیل شد. با توجه به نتایج پژوهش‌های دیگر مبنی بر اینکه افراد، بار سلامت روانی قابل توجهی را درنتیجه فرسودگی و عدم امنیت شغلی در میانه همه‌گیری COVID-19 تجربه می‌کنند، پژوهش حاضر نشان می‌دهد که عدالت سازمانی اثر تعدیل‌کننده‌ای در این خصوص دارد و تأثیر منفی عدم امنیت شغلی بر فرسودگی شغلی و درنتیجه اختلالات ناشی از آن را کاهش می‌دهد. همچنین در بین ابعاد سه‌گانه عدالت سازمانی، بعد رویه‌ای و مراوده‌ای، بیشترین تأثیر معکوس با فرسودگی شغلی را دارند. بدین ترتیب نقش عدالت سازمانی در تعدیل فرسودگی شغلی کارکنان، بخصوص در وضع بحرانی اشتغال، شبیه وضعیت موجود حاصل از بحران کووید-19، اهمیت می‌یابد.
The purpose of this study was to explain the mediating role of organizational justice in the relationship between job insecurity and burnout, especially in crisis situations. The research is of applied nature using the descriptive-survey method. The statistical population of the study was the staff of Tabriz Tractor Manufacturing Company with 281 people who were stratified through stratified random sampling method. Three standard questionnaires of job insecurity, burnout and organizational justice were used to collect the data. The validity of the questionnaires was assessed using confirmatory factor analysis and their reliability was assessed by Cronbach's alpha. Structural equation modeling was used to analyze the hypotheses and the data were analyzed by PLS software. Other related studies suggest that individuals experienced a significant burden of mental health as a result of job insecurity in the midst of the COVID-19 epidemic. This study revealed that organizational justice can have a moderating effect in such crises and reduce the negative impact of job insecurity on burnout and consequent disorders. In particular, the procedural and interactional dimensions of organizational justice have the most inverse effect on burnout. Thus, the role of organizational justice in modifying employee burnout, especially in crisis situations, similar to the current situation resulting from the Covid-19 pandimic crisis, is important.
Aarbi, S, M. (2001). Strategies, procedures and methods, job security in organization. Management Studies in Development and Evolution, 8(29.30), 7-31. [In Persian].
Abbaspour, Mustafa (2016). Investigating the importance of organizational justice in today's societies. 2th International Conference on Accounting and Management in the Third Millennium. Rasht, Iran. https://civilica.com/doc/626140/. [In Persian].
Aguiar-Quintana, T., Nguyen, H., Araujo-Cabrera, Y., & Sanabria-Díaz, J. M. (2021). Do job insecurity, anxiety and depression caused by the COVID-19 pandemic influence hotel employees’ self-rated task performance? The moderating role of employee resilience. International Journal of Hospitality Management, 94.
Akhavan Kazemi, Bahram (2007). Justice in the political system of Islam. Publishing Organization of Institute for Islamic Culture and Thought. 1th edition. Qom. Iran, 1-192. [In Persian].
Armstrong, M. (2006). A Handbook of Human Resource Management Practice. 10th edition. Kogan Page, United Kingdom, 1-440.
Atafar, Ali., Mansoori, Hooein.(2012). Investigating the Impact of Organizational Justice Dimensions on Employees' Organizational Commitment (Case Study: Bandar Abbas University Libraries) Library and Information Sciences, 15(3), 109-127. [In Persian].
Attari, Massoud; Fathizadeh, Alireza (2015). Factors Affecting Employee Burnout. International Conference on Modern Research in Management and Industrial Engineering. Tehran. Iran. [In Persian].
Badri Gargari, Rahim; (1995). Study of teachers' burnout psychology syndrome and coping mechanisms. Master Thesis. Tarbiat Modares University. [In Persian].
Behdad, Ali (2002). Industrial - organizational psychology. Jangal Publications, 3th edition: 141. Tehran. Iran. [In Persian].
Beykzadeh, Jafar; Farzaneh, Atefeh. (2011). Organizational justice A new approach to achieving social capital. Work and Society,No.137,pp:5-11. http: //ensani.ir/file/download/article/20121212093556-9625-110.pdf .[In Persian].
Bies RJ. (2001). Interactional (in) justice: the sacred and the profane. In: Greenberg J, Cropanzano R, Editors. Advances in Organizational Justice. California: Stanford University Press, 89-118.
Boss, K. V., (2001). "Fundamental research by means of laboratory experiments is essential for a better understanding of organizational justice". Journal of Vocational Behavior, p. 254-259.
Cho, Y. J., & Lewis, G. B. (2012). Turnover Intention and Turnover Behavior: Implications for Retaining Federal Employees. Review of Public Personnel Administration, 32(1), 4-23.
Dehghanian, Hamed; Sabour, Elham; Hojjati, Alireza. (2013). Investigating The relationship between the components of organizational justice and organizational commitment in a insurance company. Iranian Journal of Insurance Research, 28(Issue 2), 153-180. [In Persian].
Dehghanian, Hamed; Sabour, Elham; Hojjati, Alireza. (2013). Investigating The relationship between the components of organizational justice and organizational commitment in a insurance company. Iranian Journal of Insurance Research, 28(Issue 2), 153-180. [In Persian].
Erebak, S., & Turgut, T. (2021). Anxiety about the speed of technological development: Effects on job insecurity, time estimation, and automation level preference. The Journal of High Technology Management Research, 32(2), 100419. https://doi.org/10.1016/j.hitech.2021.100419
Greenberg, J (1990). “Organizational justice: yesterday, today, and tomorrow”. Journal of Management. Volume: 16 issue: 2, page(s): 399-432. https://doi.org/10.1177/014920639001600208
Greenberg, J. (2004). Stress Fairness to Fare No Stress: Managing Workplace Stress by Promoting Organizational Justice. Organizational Dynamics, 33(4), 352-365. https://doi.org/10.1016/j.orgdyn.2004.09.003
Greg Stewart., Kenneth G Brown. (2015). Human Resource Management Linking Strategy to Practice. Translated by Seyed Mohammad Aarabi and Marjan Fayazi. Tehran: Mahkameh Publications, 5th edition, 1-648. [In Persian].
Jaafarpour, Hamid Reza; Sadra Abargoei, Nasser; Ghiasi Nadooshan, Saeed (2016). Investigating the Relationship between Physical Workplace Conditions, Justice and Organizational Support with the Level of Burnout (Case Study). 3th International Conference on Modern Research’s in Management, Economics & Accounting, Istanbul, Turkey. [In Persian].
Kyle T.Ganson., Alexander C.Tsai., Sheri D.Weiser., Samuel E. Benabou., Jason M.Nagata (2021). Job Insecurity and Symptoms of Anxiety and Depression Among U.S. Young Adults During COVID-19. Journal of Adolescent Health. Volume 68, Issue 1, January 2021, Pages 53-56. https://doi.org/10.1016/j.jadohealth.2020.10.008.
Lambert, E (2003), “The Impact of Organizational Justice on Correctional Stalf", journal of criminal justice on Correctional Staff, 31(2):155-168.
Maali, J., Samadi, M. (2017). The study of the relationship between organizational justice perception and conscientiousness of Tabriz Radio and TV staff. Sociological studies, 10(36), 98-83. [In Persian].
Marami, Alireza (1999). A comparative study of the concept of justice (from the perspective of Motahhari, Shariati, Seyed Qutb), Islamic Revolution Documents Center. Tehran, Iran. [In Persian].
Mehrabi, J., Golnari, M. (2015). Evaluate the Relationship between Job Security and Organizational Citizenship's Behavior of Temporary and Permanent Staffs at the Qazvin University of Medical Sciences. Journal of Development & Evolution Mnagement, 21, 49-60. [In Persian].
Mostafayi, N., Samadi, M. (2016). The study of the relationship between managers’ communicational skills and perceiving the organizational justice with job satisfaction among the employees of Sahand Technical University. Sociological studies, 9(31), 105-122. [In Persian].
Nasr Esfahani, A., Shabani Naftchali, J., Khazaei Pool, J. (2013). A Study of the Impact of Perceived Organizational Justice on Employee's Social Capital (Case Study: Health Network of Noshahr City). Journal of Applied Sociology, 24(2), 165-184. [In Persian].
Rezaaian, Ali. (2011). Pranciples of Management. samt Publications, 20th edition. Tehran. Iran, 1-332. [In Persian].
Rezazadeh, A., Khedri, B., Rajeian, M. (2015). Reviewing NAJA Social Workers’ Level of Exhaustion and Identifying Factors Contributing to it. Societal Security Studies, 6(42), 181-208. [In Persian].
Salahian A., Asgari A., Areezi H., Babamiri A. (2012). Examining the predictor factors of burnout. IJNR. 2012; 6 (23) :22-31. URL: http://ijnr.ir/article-1-460-fa.html. [In Persian].
Salas-Nicás, S., Moncada, S., Llorens, C., Moriña, D., & Navarro, A. (2020). A complex view of perceived job insecurity: Relationship between three domains and their respective cognitive and affective components. Safety Science,129(June,2019),104796. https://doi.org/10.1016/j.ssci.2020.104796
Sarmad, Golamali. (1993). Organizational behavior. Iran Banking Institute. Tehran. Iran. [In Persian].
Shahnazdoust M., Maghsoudi Sh., Tabarir R., Kazemnejad Leili Ehsan. (2011). Level of Burnout in Nurses and its Related Factors in Medical Educational Hospitals in Rasht in 2010. Journal of Holistic Nursing and Midwifery Fall 2011-Winter 2012, Volume 21, Number 2 (66); Page(s) 20 To 27. [In Persian].
Shakeri Nia, Iraj. (1997). Job security and satisfaction and mental health. Tadbir, No. 72, Tehran: Administrative and Recruitment Organization, Volume: 8, issue:1, page(s): 32-35. [In Persian].
shirtaheri, A., nami, A., ansari, M. (2020). Investigating the relationship between reducing burnout and employee stress. Journal of Accounting and Management Vision, 3(33), 32-61. [In Persian].
Sverke, M., Hellgren, J., & Näswall, K. (2002). No security: A meta-analysis and review of job insecurity and its consequences. Journal of Occupational Health Psychology,7(3),242–264.https://doi.org/10.1037/1076-8998.7.3.242
Thinh-VanVu. TanVo-Thanh. Nguyen PhongNguyen. Duy VanNguyen. HsinkuangChi(2022). The COVID-19 pandemic:Workplace safety management practices, job insecurity, and employees’ organizational citizenship behavior. Safety Science, Volume 145, January 2022, 105527. https://doi.org/10.1016/j.ssci.2021.105527.
_||_Aarbi, S, M. (2001). Strategies, procedures and methods, job security in organization. Management Studies in Development and Evolution, 8(29.30), 7-31. [In Persian].
Abbaspour, Mustafa (2016). Investigating the importance of organizational justice in today's societies. 2th International Conference on Accounting and Management in the Third Millennium. Rasht, Iran. https://civilica.com/doc/626140/. [In Persian].
Aguiar-Quintana, T., Nguyen, H., Araujo-Cabrera, Y., & Sanabria-Díaz, J. M. (2021). Do job insecurity, anxiety and depression caused by the COVID-19 pandemic influence hotel employees’ self-rated task performance? The moderating role of employee resilience. International Journal of Hospitality Management, 94.
Akhavan Kazemi, Bahram (2007). Justice in the political system of Islam. Publishing Organization of Institute for Islamic Culture and Thought. 1th edition. Qom. Iran, 1-192. [In Persian].
Armstrong, M. (2006). A Handbook of Human Resource Management Practice. 10th edition. Kogan Page, United Kingdom, 1-440.
Atafar, Ali., Mansoori, Hooein.(2012). Investigating the Impact of Organizational Justice Dimensions on Employees' Organizational Commitment (Case Study: Bandar Abbas University Libraries) Library and Information Sciences, 15(3), 109-127. [In Persian].
Attari, Massoud; Fathizadeh, Alireza (2015). Factors Affecting Employee Burnout. International Conference on Modern Research in Management and Industrial Engineering. Tehran. Iran. [In Persian].
Badri Gargari, Rahim; (1995). Study of teachers' burnout psychology syndrome and coping mechanisms. Master Thesis. Tarbiat Modares University. [In Persian].
Behdad, Ali (2002). Industrial - organizational psychology. Jangal Publications, 3th edition: 141. Tehran. Iran. [In Persian].
Beykzadeh, Jafar; Farzaneh, Atefeh. (2011). Organizational justice A new approach to achieving social capital. Work and Society,No.137,pp:5-11. http: //ensani.ir/file/download/article/20121212093556-9625-110.pdf .[In Persian].
Bies RJ. (2001). Interactional (in) justice: the sacred and the profane. In: Greenberg J, Cropanzano R, Editors. Advances in Organizational Justice. California: Stanford University Press, 89-118.
Boss, K. V., (2001). "Fundamental research by means of laboratory experiments is essential for a better understanding of organizational justice". Journal of Vocational Behavior, p. 254-259.
Cho, Y. J., & Lewis, G. B. (2012). Turnover Intention and Turnover Behavior: Implications for Retaining Federal Employees. Review of Public Personnel Administration, 32(1), 4-23.
Dehghanian, Hamed; Sabour, Elham; Hojjati, Alireza. (2013). Investigating The relationship between the components of organizational justice and organizational commitment in a insurance company. Iranian Journal of Insurance Research, 28(Issue 2), 153-180. [In Persian].
Dehghanian, Hamed; Sabour, Elham; Hojjati, Alireza. (2013). Investigating The relationship between the components of organizational justice and organizational commitment in a insurance company. Iranian Journal of Insurance Research, 28(Issue 2), 153-180. [In Persian].
Erebak, S., & Turgut, T. (2021). Anxiety about the speed of technological development: Effects on job insecurity, time estimation, and automation level preference. The Journal of High Technology Management Research, 32(2), 100419. https://doi.org/10.1016/j.hitech.2021.100419
Greenberg, J (1990). “Organizational justice: yesterday, today, and tomorrow”. Journal of Management. Volume: 16 issue: 2, page(s): 399-432. https://doi.org/10.1177/014920639001600208
Greenberg, J. (2004). Stress Fairness to Fare No Stress: Managing Workplace Stress by Promoting Organizational Justice. Organizational Dynamics, 33(4), 352-365. https://doi.org/10.1016/j.orgdyn.2004.09.003
Greg Stewart., Kenneth G Brown. (2015). Human Resource Management Linking Strategy to Practice. Translated by Seyed Mohammad Aarabi and Marjan Fayazi. Tehran: Mahkameh Publications, 5th edition, 1-648. [In Persian].
Jaafarpour, Hamid Reza; Sadra Abargoei, Nasser; Ghiasi Nadooshan, Saeed (2016). Investigating the Relationship between Physical Workplace Conditions, Justice and Organizational Support with the Level of Burnout (Case Study). 3th International Conference on Modern Research’s in Management, Economics & Accounting, Istanbul, Turkey. [In Persian].
Kyle T.Ganson., Alexander C.Tsai., Sheri D.Weiser., Samuel E. Benabou., Jason M.Nagata (2021). Job Insecurity and Symptoms of Anxiety and Depression Among U.S. Young Adults During COVID-19. Journal of Adolescent Health. Volume 68, Issue 1, January 2021, Pages 53-56. https://doi.org/10.1016/j.jadohealth.2020.10.008.
Lambert, E (2003), “The Impact of Organizational Justice on Correctional Stalf", journal of criminal justice on Correctional Staff, 31(2):155-168.
Maali, J., Samadi, M. (2017). The study of the relationship between organizational justice perception and conscientiousness of Tabriz Radio and TV staff. Sociological studies, 10(36), 98-83. [In Persian].
Marami, Alireza (1999). A comparative study of the concept of justice (from the perspective of Motahhari, Shariati, Seyed Qutb), Islamic Revolution Documents Center. Tehran, Iran. [In Persian].
Mehrabi, J., Golnari, M. (2015). Evaluate the Relationship between Job Security and Organizational Citizenship's Behavior of Temporary and Permanent Staffs at the Qazvin University of Medical Sciences. Journal of Development & Evolution Mnagement, 21, 49-60. [In Persian].
Mostafayi, N., Samadi, M. (2016). The study of the relationship between managers’ communicational skills and perceiving the organizational justice with job satisfaction among the employees of Sahand Technical University. Sociological studies, 9(31), 105-122. [In Persian].
Nasr Esfahani, A., Shabani Naftchali, J., Khazaei Pool, J. (2013). A Study of the Impact of Perceived Organizational Justice on Employee's Social Capital (Case Study: Health Network of Noshahr City). Journal of Applied Sociology, 24(2), 165-184. [In Persian].
Rezaaian, Ali. (2011). Pranciples of Management. samt Publications, 20th edition. Tehran. Iran, 1-332. [In Persian].
Rezazadeh, A., Khedri, B., Rajeian, M. (2015). Reviewing NAJA Social Workers’ Level of Exhaustion and Identifying Factors Contributing to it. Societal Security Studies, 6(42), 181-208. [In Persian].
Salahian A., Asgari A., Areezi H., Babamiri A. (2012). Examining the predictor factors of burnout. IJNR. 2012; 6 (23) :22-31. URL: http://ijnr.ir/article-1-460-fa.html. [In Persian].
Salas-Nicás, S., Moncada, S., Llorens, C., Moriña, D., & Navarro, A. (2020). A complex view of perceived job insecurity: Relationship between three domains and their respective cognitive and affective components. Safety Science,129(June,2019),104796. https://doi.org/10.1016/j.ssci.2020.104796
Sarmad, Golamali. (1993). Organizational behavior. Iran Banking Institute. Tehran. Iran. [In Persian].
Shahnazdoust M., Maghsoudi Sh., Tabarir R., Kazemnejad Leili Ehsan. (2011). Level of Burnout in Nurses and its Related Factors in Medical Educational Hospitals in Rasht in 2010. Journal of Holistic Nursing and Midwifery Fall 2011-Winter 2012, Volume 21, Number 2 (66); Page(s) 20 To 27. [In Persian].
Shakeri Nia, Iraj. (1997). Job security and satisfaction and mental health. Tadbir, No. 72, Tehran: Administrative and Recruitment Organization, Volume: 8, issue:1, page(s): 32-35. [In Persian].
shirtaheri, A., nami, A., ansari, M. (2020). Investigating the relationship between reducing burnout and employee stress. Journal of Accounting and Management Vision, 3(33), 32-61. [In Persian].
Sverke, M., Hellgren, J., & Näswall, K. (2002). No security: A meta-analysis and review of job insecurity and its consequences. Journal of Occupational Health Psychology,7(3),242–264.https://doi.org/10.1037/1076-8998.7.3.242
Thinh-VanVu. TanVo-Thanh. Nguyen PhongNguyen. Duy VanNguyen. HsinkuangChi(2022). The COVID-19 pandemic:Workplace safety management practices, job insecurity, and employees’ organizational citizenship behavior. Safety Science, Volume 145, January 2022, 105527. https://doi.org/10.1016/j.ssci.2021.105527.