Conceptual Framework for Implementing Bottom-Up Kaizen in the Malaysian Automotive Sector
S.K. Kamal
1
(Management of Technology, Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, Kuala Lumpur, 54000 Malaysia )
ZA Rahim
2
(Management of Technology, Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, Kuala Lumpur, 54000 Malaysia )
I. Norzura
3
(Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Sg. Petani 08400 Malaysia)
H Nakanishi
4
(Institute of Ocean Energy, Saga University 1 Honjo-machi, Saga, 840-8502, Japan)
Hamad Raza
5
(GC University Faisalabad)
Keywords: Bottom-up, Kaizen, Development Design Research, Fuzzy Delphi Method, Partial Least Squares,
Abstract :
This research aimed to discern the determinants shaping the implementation of bottom-up Kaizen models in the Malaysian automotive industry, conducted in three distinct phases: needs analysis, design and development, and evaluation. The identification of model prerequisites involved utilizing two instruments. In the initial phase, a panel of 11 experts employed the Fuzzy Delphi Method (FDM) to formulate the model, relying on a 5-point Likert scale survey questionnaire for expert feedback. The second phase employed a Partial Least Square Structural Equation Model (PLS-SEM) approach to appraising the model, involving 300 employees in the automotive manufacturing sector. The outcomes from the first phase led to the creation of a model featuring eight constructs encompassing 41 items, specifically tailored for bottom-up Kaizen activities in the Malaysian automotive industry. Subsequently, the results from the second phase underscored that the bottom-up Kaizen activity model comprises seven constructs, wherein only statistically significant and positively influential factors for both direct and mediated paths were considered. This study has culminated in the formulation of a structural relationship model for Bottom-up Kaizen criteria, offering significant potential benefits and serving as a valuable reference for the Malaysian automotive industry.
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