شناسایی و اولویت‌بندی نیازهای آموزشی مدیران بیمارستان بقیه الله (عج) در زمینه مهارت‌های انسانی، ادراکی و فنی
محورهای موضوعی : -مدارک پزشکی
بهارک شیرزاد کبریا
1
(رشته مدیریت آموزشی عضو هیات علمی دانشگاه آزاد اسلامی واحد رودهن)
اکرم مومنی
2
(گروه علوم تربیتی رودهن، تهران، ایران)
شهرام هاشم‌نیا
3
(استادیار گروه علوم تربیتی دانشگاه پیام نور تهران،ایران)
کلید واژه: مهارت‌های ادراکی, مهارت‌های انسانی, بیمارستان, نیاز سنجی آموزشی, مهارت‌های فنی,
چکیده مقاله :
مقدمه: سرعت تغییرات محیطی و درون سازمانی باعث شده است تا آموزش و به روز بودن نیروی انسانی و به ویژه مدیران از اهمیت ویژه‌ای برخوردار باشد. حال این اهمیت با توجه به حساسیت مشاغل موجود در بیمارستان‌ها دوچندان می‌شود. از اینرو شناسایی و اولویت‌بندی نیازهای آموزشی برای مدیران بیمارستانی از اهمیت فراوانی برخوردار است. روش پژوهش: این تحقیق از لحاظ هدف کاربردی و از لحاظ روش توصیفی پیمایشی می‌باشد. جامعه آماری آن جامعه آماری این تحقیق شامل کلیه مدیران بیمارستان بقیه‌اله (عج) می‌باشد که تعداد آنها 190 نفر است. با استفاده از جدول مورگان 123 نفر به عنوان حجم نمونه تعیین شده (92 نفر مرد و 31 نفر زن) و این تعداد به روش نمونه‌گیری تصادفی طبقه‌ای از جامعه آماری انتخاب شده‌اند. ابزار جمع‌آوری داده‌ها پرسشنامه می‌باشد که روایی و پایایی آن با استفاده از روش‌های استاندارد مورد تایید قرار گرفته است. به منظور تجزیه و تحلیل داده‌ها از روش‌های آماری t تک گروهی و آزمون فریدمن استفاده شده است. یافته‌ها: نتایج به دست آمده از آزمون t تک گروهی نشان داد که سطوح مختلف مدیریت بیمارستان نیازمند شاخص‌های مختلف آموزش فنی، انسانی و ادراکی می‌باشند که با توجه به نتیجه آزمون فریدمن اولویت این نیازها با یکدیگر متفاوت می‌باشد. نتیجه گیری: سطوح سه گانه مدیران (عالی، میانی و سرپرستی) به هر سه سطح نیازها (فنی، انسانی و ادراکی) نیاز دارند ولی مدیران سطوع عالی بیشتر به نیازهای ادراکی توجه داشته اند و مدیران سطوح سرپرستی به نیازهای فنی در حالی که هر سه سطح مدیریتی به نیازها آموزشی در زمینه انسانی اولویت داده‌اند. همچنین نوع اولویت‌های این سه گروه متفاوت است.
Introduction: The speed of environmental and organizational changes has made training and updating of human resources, especially managers, very important. Nowadays, this importance is doubled due to the sensitivity of the occupations in the hospitals. Therefore, it is important to identify and prioritize the educational needs of hospital managers. Method: This research is applied in terms of purpose and descriptive survey method. The statistical population of this study consist of all other managers of the hospital of the rest of the country, of which 190 are. Using Morgan's table, 123 people were selected as the sample size (92 men and 31 women), and they were selected by stratified random sampling from the statistical population. The data gathering tool was a questionnaire whose validity and reliability were confirmed by standard methods. To analyze the data, one-group t-test and Friedman test were used. Results: The results of a single-group t test showed that different levels of hospital management required different technical, human and perceptual training indices. According to Friedman's test, the priority of these needs varies. Conclusion: The three levels of managers (excellent, middle, and supervisor) need all three levels (technical, human, and perceptual), but higher level executives are more concerned with perceived needs, and managers are at the level of technical supervision, while all three The managerial level has prioritized the educational needs of the human being. Also, the priorities of these three groups are different.
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13- Mohammadi F. Educational Needs Assessment for Primary School Teachers Based on the Experts 'and Teachers' Point of View in Ghorveh (Sanandaj). Master's Thesis. Allameh Tabatabaei University; 2014. (in Persian)
14- Norliza A, zalizan M, Norzaini AM, Saemah R. communication skills and work motivation amongst expert teachers .procedia Social and Behavioral Sciences, 2010; 7(C): 565–567
15- Pirayegar A. Identify the educational needs of the staff of the branches of the General Directorate of Social Security in Tehran. Master's Thesis. Islamic Azad University of Roudhan; 2014. (in Persian)
16- Ravichandran SC, Kelly E, Powers M, Kirby K. Exploring the training needs of older workers in the foodservice industry. International Journal of Hospitality Management, 2015; 44: 157-164.
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_||_1- Zadegan A, Turkzadeh SM. Educational Needs Assessment in Organizations; Tehran: Publishing Company, First Printing; 2001. [in Persian]
2- Abtahi, H. Training and upgrading of human resources. Tehran: Institute for Studies and Planning of the Organization for the Development and Refurbishment of Industries; 1995. [in Persian]
3- Abtahi S.H, Abesi S. Empowerment of Managers and Employees, Institute for Research and Management Training; 2007. [in Persian]
4- Alaghebandi, A. Public Administration, Tehran, Ravan Publications; 1997. (in Persian).
5- Babaazadeh R. Instructors' training is inevitable. Management Knowledge Magazine; 1999: 41 and 42. (in Persian).
6- Blanchard Kent, (2009) Three Key Potentials, Amini Translation, Fazlollah, Tehran, Farra Publications (in Persian).
7- Dhar RL. Service quality and the training of employees: The mediating role of organizational commitment. Tourism Management, 2015; 46: 419–430.
8- Dolan Shimon El, Schuler Randall S. (2002 Human Resources and Human Resources Management. Translation by Mohammad Ali Toosi. Tehran: Government Education Training Center; 2002. (in Persian)
9- Eid A, Grandson of Abraham AR (2011). Transition from Pseudo-Needs Assessment to Actual Educational Needs Assessment (Case Study). New Approach to Educational Management, 2011; 2 (4): 96-77. (in Persian)
10- Fathi C. Introduction to employee in-service training. Tehran: Directorate of In-Service Training; 1995. (in Persian).
11- Halajiyan A, Chalaki F, Vali Pour S, Metai Borkhili M. Investigation of the appropriateness of managers' financial and managerial skills with the financial performance and enforcement status of executing machines (Case study of Mazandaran province executive departments). First International Conference on Economics, Management, Accounting and Social Sciences; 2014. (in Persian).
12- Limarke D. A look at the future of improving and improving management. Translation to Behjat al-Muluk Mozafari, Tehran: Magazine of Management New; 1995: 2(17). (in Persian)
13- Mohammadi F. Educational Needs Assessment for Primary School Teachers Based on the Experts 'and Teachers' Point of View in Ghorveh (Sanandaj). Master's Thesis. Allameh Tabatabaei University; 2014. (in Persian)
14- Norliza A, zalizan M, Norzaini AM, Saemah R. communication skills and work motivation amongst expert teachers .procedia Social and Behavioral Sciences, 2010; 7(C): 565–567
15- Pirayegar A. Identify the educational needs of the staff of the branches of the General Directorate of Social Security in Tehran. Master's Thesis. Islamic Azad University of Roudhan; 2014. (in Persian)
16- Ravichandran SC, Kelly E, Powers M, Kirby K. Exploring the training needs of older workers in the foodservice industry. International Journal of Hospitality Management, 2015; 44: 157-164.
17- Robbins S. Management of Organizational Behavior. Translation by Seyyed Mohammad Arabi and Ali Parsaeean, Tehran, Publishing Institute for Business Studies and Research; 2005. (in Persian)