Manufacturing performance measurement offers an appropriate program for future planning, controlling, and decision-making of organizations as well as determination of their present status. This paper aimed to assess a firm’s manufacturing performance using a reasonably comprehensive integrated BSC- Game model to empirically determine the importance of the perspectives and indicators under evaluation and the best combination of indicators A mathematical model was employed to determine the equilibrium among the four perspectives of the balanced scorecard (BSC) as four players in a cooperative game to specify the relationship among indicators in the strategy map of Esfahan Steel Complex Company. The GAMS optimization package was used to solve the model. The results suggest that the decision-makers of Esfahan Steel Company consider innovation, modern technologies, customer satisfaction, and equity profitability as the best combination of strategies and equilibrium point in the BSC. In fact, the proposed mathematical model successfully provided an equilibrium to minimize the costs and maximize the perspectives’ payoff of the BSC. The main contribution of this paper lies to the adaption of a game theory approach to performance measurement in the industrial sector that makes balancing in the BSC become more real پرونده مقاله

The COVID-19 pandemic has affected many people around the globe. Europe, as one of the most seriously affected continents, has been struggling with the novel coronavirus for several months. Obviously, outbreak response management plays a critical role in the impact of the disease. Therefore, in this paper, Malmquist Productivity Index is used to evaluate the performance of the most severely affected European countries based on the average contagion rate. The results rank the countries and provides insight for the future. پرونده مقاله