تأثیر خرد سازمانی بر رضایت شغلی با توجه به نقش میانجی هوش هیجانی(با رویکرد بهره وری)
محورهای موضوعی : مدیریت بازرگانی
بهزاد شوقی
1
(
دانشجوی دکتری گروه مدیریت آموزشی،دانشگاه آزاداسلامی،واحدعلوم تحقیقات،تهران،ایران
)
افسانه زمانی مقدم
2
(
دانشیارگروه مدیریت آموزشی،دانشگاه آزاداسلامی،واحدعلوم تحقیقات تهران،تهران،ایران
)
پریوش جعفری
3
(
دانشیار گروه مدیریت آموزشی، دانشگاه آزاد اسلامی، واحد علوم تحقیقات تهران،تهران، ایران
)
کلید واژه: هوش هیجانی, رضایت شغلی, قضاوت, خردسازمانی,
چکیده مقاله :
این پژوهش باهدف بررسی تأثیرخرد سازمانی بر رضایت شغلی با توجه به نقش میانجی هوش هیجانی در دانشگاه آزاد اسلامیشهر تهران انجام شد. روش پژوهش برحسب هدف کاربردی، از نظر روش گرداوری داده ها توصیفی-همبستگی و همین طور از نظر نوع داده کمّی بود. جامعه آماری پژوهش استادان هیأت تمام وقت علمی دانشگاه های آزاد شهر تهران بودند که با استفاده از محاسبه حجم نمونه در معادلات ساختاری و روش نمونه گیری تصادفی خوشه‌ای مرحله ای، تعداد 700 نفر به عنوان حجم نمونه انتخاب شد که به منظور گرداوری داده ها از سه پرسش نامه استاندارد خرد سازمانی براون و گرین (2006)،رضایت شغلی هرزبرگ (1966) و هوش هیجانی مایر و همکاران (1999) استفاده گردید. پس از جمع آوری پرسش نامه ها، توصیف داده ها از طریق میانگین، انحراف معیار و... با استفاده از نرم افزارSpss-21 و استنباط آماری داده ها از طریق مدل‌سازی معادلات ساختاری و به کمک نرم‌افزارLISREL-v8.80 انجام پذیرفت. ویژگی های فنی پرسش نامه شامل پایایی، روایی همگرا و روایی واگرا بررسی گردید و همچنین ضرایب مسیر و ضرایب معناداری نرم‌افزار برای بررسی فرضیه های پژوهش مورد استفاده قرار گرفتند. نتایج نشان داد، درجه تناسب مدل ارائه شده با توجه به مؤلفه های پژوهش مناسب بود؛ هم چنین خرد سازمانی بر رضایت شغلی با نقش میانجی هوش هیجانی تأثیر داشت.
The aim of this study was to investigate the effect oforganizational wisdom on job satisfaction with due attention to the mediation role of emotional intelligence among faculty members in Islamic Azad university of Tehran. The research method was Descriptive correlational and an applied quantitative data. The statistical population included faculty members out of which 700 people were chosen through cluster random sampling method. All of them were full-time members. To collect the data three standard questionnaires i.e. organizational wisdom by Brown & Green (2006), Job satisfaction by Herzberg (1966) and emotional intelligence by Mayer et al (1999) were used. The descriptive statistic such as (mean, standard deviation …) and inferential statistic (structural equation modeling) with the help of SPSS-21 and LISREL-v8.80 software were described.The results indicated that the proposed model was appropriate and the organizational wisdom had significant effect on job satisfaction with due attention to the mediation role of emotional intelligence.
Ardelt, M. (2003), Empirical Assessment of a Three-Dimensional Wisdom Scale. Research on Aging, 25(3), 275-324.
Aryanto, V. D. W. (2017), The Role of Local Wisdom-Based e-Eco-Innovation to Promote Firms' Marketing Performance. International Journal of Social Ecology and Sustainable Development (IJSESD), 8(1), 17-31.
Ashkanasy, N., & Dorris, A. (2017), Emotions in the Workplace. Annual Review of Organizational Psychology and Organizational Behavior, 4(1).
Baltes, P. B., & Staudinger, U. M. (2000), Wisdom: A Metaheuristic (Pragmatic) to Orchestrate Mind and Virtue Toward Excellence. American psychologist, 55(1), 122.
Byrne, B. M. (1994), Structural Equation Modeling with EQS and EQS/Windows: Basic concepts, Applications, and Programming, Sage.
Christensen, E. W., Bierly,P.E., & Kessler,E.H.(2000), Organizational Wisdom as a Strategic Weapon. Strategies and Tactics in Business Management For The New Millennium,13-37.
Clarke, N., & Mahadi, N. (2017), The Significance of Mutual Recognition Respect in Mediating the Relationships between Trait Emotional Intelligence, Affective Commitment and Job Satisfaction. Personality and Individual Differences,105,129-134.
Davis, J. (2016), The Greats on Leadership: Classic Wisdom for Modern Managers. Nicholas Brealey Publishing.
Dodangeh, S., Zakerian, S.A., Dehghani, M., Ghazi Tabatabyi, S.M., & Pirmand, R. (2016), The Study of Relationship between Emotional Intelligence and Job Satisfaction Using Structural Equation Modeling in one of Tehran oil Industry. Journal of Occupational Health and Safety, 6(1), 32-43.
Fisher, V. E., & Hanna, J. V. (1931), The dissatisfied worker.
HAYS, J. (2016), Transformation and Transcendence for Wisdom: The Emergence and Sustainment of Wise Leaders and Organizations. A Handbook of Practical Wisdom: Leadership, Organization and Integral Business Practice, 17.
Heera, P., &Kaur, A. (2017), A Studyof Emotional Intelligenceof Pre-Service Teachers. International Education and Research Journal, 3(1).
Houman, H. A. (2005),Structural Equation Modeling Using LISREL Software. Tehran: Samt.
Kunzmann, U. (2016), Wisdom, Berlin Model. The Encyclopedia of Adulthood and Aging.
Küpers, W. (2016), A handbook of Practical Wisdom: Leadership, Organization and Integral Business Practice. Routledge.
Law, A., & Staudinger, U. M. (2016), Eudaimonia and wisdom. In Handbook of Eudaimonic Well-Being. 135-146.
Layton, V. P., & Birren, J. E. (1980), The Development of Wisdom Across the Life Span: A Reexamination of an Ancient Topic. Life-Span Development and Behavior, 3, 103-135.
Mayer, J. D., Caruso, D. R., & Salovey, P. (2016), The Ability Model of Emotional Intelligence: Principles and Updates. Emotion Review, 8(4), 290-300.
Meyer, D.K.(2016), EmotionRegulationin K-12 Classrooms. Handbook of Social Influences in School Contexts: Social-Emotional, Motivation, and Cognitive Outcomes. 192.
Mickler, C., & Staudinger, U. M. (2008), Personal Wisdom: Validation and Age-Related Differences of a Performance Measure. Psychology and Aging, 23(4), 787.
Mitroff, I. I. (2016), Wisdom: How the Leaders of Purpose-Driven Organizations Manage from Their Values. In Combatting Disruptive Change.Palgrave Macmillan US, 47-63.
Oden, C. D. (2011), The Effect of Wisdom in Organizations on Team Cohesiveness, Interpersonal Trust and Intrinsic Job Satisfaction, Partially Mediated by Emotional Intelligence. Nova Southeastern University.
Peng, J., Li, D., Zhang, Z., Tian, Y., Miao, D., Xiao, W., & Zhang, J. (2016), How Can Core Self-Evaluations Influence Job Burnout? The Key Roles of Organizational Commitment and Job Satisfaction. Journal of Health Psychology, 21(1), 50-59.
Plickert, G., Kay, F., & Hagan, J. (2017), Depressive Symptoms and the Salience of Job Satisfaction over the Life Course of Professionals. Advances in Life Course Research, 31, 22-33.
Pradhan, R. K., Jena, L. K., & Singh, S. (2017), Examining the Role of Emotional Intelligence between Organizational Learning and Adaptive Performance in Indian Manufacturing Industries. Journal of Workplace Learning, 29(2).
Rooney, D. (2016), Knowledge Appreciates Your Generosity: Exploring a Meeting Point between Knowledge and Wisdom. Prometheus, 1-16.
Rooney, D., & McKenna, B. (2007), Wisdom in Organizations: Whence and Whither. Social Epistemology, 21(2), 113-138.
Sabharwal, A. (2017), The Transformative Role of Institutional Repositories in Academic Knowledge Management. IGI Global, 127-155.
Salovey, P., & Mayer, J. D.(1990), Emotional Intelligence. Imagination, Cognition and Personality, 9(3), 185-211.
Sivakumar, B. N. (2017), Emotional Intelligence and its Effect On Job Satisfaction. International Journal of Scientific Research, 5(10).
Southwick, F. S., Martini, B. L., Charney, D. S., & Southwick, S. M. (2017), Leadership and Resilience. 315-333.
Spohrer, J., Bassano, C., Piciocchi, P., & Siddike, M. A. K. (2017), What Makes a System Smart? Wise?. Advances in The Human Side of Service Engineering, 23-34.
Srivastva, S., & Cooperrider, D. L. (1998), Organizational Wisdom and Executive courage. Lexington Books.
Stanley, D. J., & Meyer, J. P. (2016), Employee Commitment and Performance. Handbook of Employee Commitment.
Staudinger, U. M., & Pasupathi, M. (2003), Correlates of Wisdom Related Performance in Adolescence and Adulthood: Age Graded Differences in “Paths” Toward Desirable Development. Journal of Research on Adolescence, 13(3), 239-268.
Sternberg, R. (2016), Wisdom Applied: The Secret Sauce that Has Allowed me Already to Have Achieved Immortality. Education Review//Reseñas Educativas, 23.
Vaill, P. B. (2007), Interpersonal Relations in Organizations and the Emergence of Wisdom. Handbook of organizational and managerial wisdom, 327.
Venkatesh, V. (2016), The FEP Framework to Address Challenges in Residual Stress Measurement and Prediction. In 23rd IFHTSE Congress. Asm.
Yousef, D. A. (2016), Organizational Commitment, Job Satisfaction and Attitudes toward Organizational Change: A Study in the Local Government. International Journal of Public Administration, 1-12.
_||_
Ardelt, M. (2003), Empirical Assessment of a Three-Dimensional Wisdom Scale. Research on Aging, 25(3), 275-324.
Aryanto, V. D. W. (2017), The Role of Local Wisdom-Based e-Eco-Innovation to Promote Firms' Marketing Performance. International Journal of Social Ecology and Sustainable Development (IJSESD), 8(1), 17-31.
Ashkanasy, N., & Dorris, A. (2017), Emotions in the Workplace. Annual Review of Organizational Psychology and Organizational Behavior, 4(1).
Baltes, P. B., & Staudinger, U. M. (2000), Wisdom: A Metaheuristic (Pragmatic) to Orchestrate Mind and Virtue Toward Excellence. American psychologist, 55(1), 122.
Byrne, B. M. (1994), Structural Equation Modeling with EQS and EQS/Windows: Basic concepts, Applications, and Programming, Sage.
Christensen, E. W., Bierly,P.E., & Kessler,E.H.(2000), Organizational Wisdom as a Strategic Weapon. Strategies and Tactics in Business Management For The New Millennium,13-37.
Clarke, N., & Mahadi, N. (2017), The Significance of Mutual Recognition Respect in Mediating the Relationships between Trait Emotional Intelligence, Affective Commitment and Job Satisfaction. Personality and Individual Differences,105,129-134.
Davis, J. (2016), The Greats on Leadership: Classic Wisdom for Modern Managers. Nicholas Brealey Publishing.
Dodangeh, S., Zakerian, S.A., Dehghani, M., Ghazi Tabatabyi, S.M., & Pirmand, R. (2016), The Study of Relationship between Emotional Intelligence and Job Satisfaction Using Structural Equation Modeling in one of Tehran oil Industry. Journal of Occupational Health and Safety, 6(1), 32-43.
Fisher, V. E., & Hanna, J. V. (1931), The dissatisfied worker.
HAYS, J. (2016), Transformation and Transcendence for Wisdom: The Emergence and Sustainment of Wise Leaders and Organizations. A Handbook of Practical Wisdom: Leadership, Organization and Integral Business Practice, 17.
Heera, P., &Kaur, A. (2017), A Studyof Emotional Intelligenceof Pre-Service Teachers. International Education and Research Journal, 3(1).
Houman, H. A. (2005),Structural Equation Modeling Using LISREL Software. Tehran: Samt.
Kunzmann, U. (2016), Wisdom, Berlin Model. The Encyclopedia of Adulthood and Aging.
Küpers, W. (2016), A handbook of Practical Wisdom: Leadership, Organization and Integral Business Practice. Routledge.
Law, A., & Staudinger, U. M. (2016), Eudaimonia and wisdom. In Handbook of Eudaimonic Well-Being. 135-146.
Layton, V. P., & Birren, J. E. (1980), The Development of Wisdom Across the Life Span: A Reexamination of an Ancient Topic. Life-Span Development and Behavior, 3, 103-135.
Mayer, J. D., Caruso, D. R., & Salovey, P. (2016), The Ability Model of Emotional Intelligence: Principles and Updates. Emotion Review, 8(4), 290-300.
Meyer, D.K.(2016), EmotionRegulationin K-12 Classrooms. Handbook of Social Influences in School Contexts: Social-Emotional, Motivation, and Cognitive Outcomes. 192.
Mickler, C., & Staudinger, U. M. (2008), Personal Wisdom: Validation and Age-Related Differences of a Performance Measure. Psychology and Aging, 23(4), 787.
Mitroff, I. I. (2016), Wisdom: How the Leaders of Purpose-Driven Organizations Manage from Their Values. In Combatting Disruptive Change.Palgrave Macmillan US, 47-63.
Oden, C. D. (2011), The Effect of Wisdom in Organizations on Team Cohesiveness, Interpersonal Trust and Intrinsic Job Satisfaction, Partially Mediated by Emotional Intelligence. Nova Southeastern University.
Peng, J., Li, D., Zhang, Z., Tian, Y., Miao, D., Xiao, W., & Zhang, J. (2016), How Can Core Self-Evaluations Influence Job Burnout? The Key Roles of Organizational Commitment and Job Satisfaction. Journal of Health Psychology, 21(1), 50-59.
Plickert, G., Kay, F., & Hagan, J. (2017), Depressive Symptoms and the Salience of Job Satisfaction over the Life Course of Professionals. Advances in Life Course Research, 31, 22-33.
Pradhan, R. K., Jena, L. K., & Singh, S. (2017), Examining the Role of Emotional Intelligence between Organizational Learning and Adaptive Performance in Indian Manufacturing Industries. Journal of Workplace Learning, 29(2).
Rooney, D. (2016), Knowledge Appreciates Your Generosity: Exploring a Meeting Point between Knowledge and Wisdom. Prometheus, 1-16.
Rooney, D., & McKenna, B. (2007), Wisdom in Organizations: Whence and Whither. Social Epistemology, 21(2), 113-138.
Sabharwal, A. (2017), The Transformative Role of Institutional Repositories in Academic Knowledge Management. IGI Global, 127-155.
Salovey, P., & Mayer, J. D.(1990), Emotional Intelligence. Imagination, Cognition and Personality, 9(3), 185-211.
Sivakumar, B. N. (2017), Emotional Intelligence and its Effect On Job Satisfaction. International Journal of Scientific Research, 5(10).
Southwick, F. S., Martini, B. L., Charney, D. S., & Southwick, S. M. (2017), Leadership and Resilience. 315-333.
Spohrer, J., Bassano, C., Piciocchi, P., & Siddike, M. A. K. (2017), What Makes a System Smart? Wise?. Advances in The Human Side of Service Engineering, 23-34.
Srivastva, S., & Cooperrider, D. L. (1998), Organizational Wisdom and Executive courage. Lexington Books.
Stanley, D. J., & Meyer, J. P. (2016), Employee Commitment and Performance. Handbook of Employee Commitment.
Staudinger, U. M., & Pasupathi, M. (2003), Correlates of Wisdom Related Performance in Adolescence and Adulthood: Age Graded Differences in “Paths” Toward Desirable Development. Journal of Research on Adolescence, 13(3), 239-268.
Sternberg, R. (2016), Wisdom Applied: The Secret Sauce that Has Allowed me Already to Have Achieved Immortality. Education Review//Reseñas Educativas, 23.
Vaill, P. B. (2007), Interpersonal Relations in Organizations and the Emergence of Wisdom. Handbook of organizational and managerial wisdom, 327.
Venkatesh, V. (2016), The FEP Framework to Address Challenges in Residual Stress Measurement and Prediction. In 23rd IFHTSE Congress. Asm.
Yousef, D. A. (2016), Organizational Commitment, Job Satisfaction and Attitudes toward Organizational Change: A Study in the Local Government. International Journal of Public Administration, 1-12.
