مدلسازی ویژگی‌های شغلی و استرس شغلی با نقش میانجی سرایت هیجانی در بین کادر درمانی زن بیمارستان‌های شهر تبریز در ایام پاندمی کووید-19

محورهای موضوعی : زن و خانواده

نسیم صابری ¹ , جهانگیر یاری ² , امیدعلی حسین زاده ³

1 - دانشجوی دکتری مدیریت آموزشی ، واحد تبریز ، دانشگاه آزاد اسلامی، تبریز، ایران
2 - استادیار، گروه مدیریت آموزشی ، واحد تبریز دانشگاه آزاد اسلامی، تبریز، ایران (نویسنده مسئول) [e-mail]
3 - استادیار، گروه مدیریت آموزشی ، واحد شبستر ، دانشگاه آزاد اسلامی، شبستر، ایران

تاریخ دریافت : 1402/05/16 تاریخ پذیرش : 1402/01/26 تاریخ انتشار : 1403/06/31

کلید واژه: استرس شغلی, ویژگی‌های شغلی, سرایت هیجانی, کادر درمانی زن,

چکیده مقاله :

این پژوهش با هدف مدلسازی ویژگی‌های شغلی و استرس شغلی با نقش میانجی سرایت هیجانی در بین کادر درمانی زن بیمارستان‌های شهر تبریز در ایام پاندمی کووید-19 انجام گرفت. روش اجرای پژوهش حاضر توصیفی-پیمایشی و طرح پژوهشی همبستگی از نوع مدلسازی معادلات ساختاری بود. جامعه آماری این پژوهش، کلیه کارکنان کادر درمانی زن بیمارستان‌های شهر تبریز در سال 1399-1400 بودند. از بین این کارکنان، 262 نفر از زنان کادر درمانی به صورت هدفمند و به روش نمونه گیری داوطالبانه انتخاب شدند. ابزارهای پژوهش شامل پرسشنامه ویژگی های شغلی (JCHQ)، پرسشنامه سرایت هیجانی (ECQ) و پرسشنامه استرس شغلی (JSQ) بود. از مدلسازی معادلات ساختاری جهت تحلیل داده ها استفاده شد. نتایج نشان داد بین ویژگی های شغلی با سرایت هیجانی (414/0)، سرایت هیجانی با استرس شغلی (307/0-) و ویژگی‌های شغلی با استرس شغلی (146/0-) رابطه معنی داری وجود داشت (01/0>P). همچنین نقش میانجی سرایت هیجانی بین مسیر ویژگی‌های شغلی با استرس شغلی (127/0-) در حد معنی داری قرار داشت (01/0>P). از طرفی پایایی و روایی مدل پژوهشی نیز نشان داد که مدل پژهشی در حد مطلوبی قرار دارد. با توجه به نتایج، دولت باید افزایش سرمایه گذاری در سیستم مراقبت های بهداشتی را برای کاهش استرس شغلی در کادر درمانی که با حجم کاری بالاتری روبرو هستند، در نظر بگیرد.

چکیده انگلیسی:

The aim of this study was to model job characteristics and job stress with the mediating role of emotional contagion among female medical staff in Tabriz hospitals during the Covid-19 pandemic. The method of the present study was descriptive-survey and the correlational research design was structural equation modeling. The statistical population of this study was all female medical staff of Tabriz hospitals in 2021-2022. Among these staff, 262 women medical staff were purposefully selected by voluntary sampling. The research instruments included job characteristics questionnaire (JCHQ), emotional contagion questionnaire (ECQ) and job stress questionnaire (JSQ). Structural equation modeling was used to analyze the data. The results showed that there was a significant relationship between job characteristics with emotional contagion (0.414), emotional contagion with job stress (-0.307) and job characteristics with job stress (-0.146) (P <0.01). Also, the mediating role of emotional contagion between the path of job characteristics and job stress (-0.127) was significant (P <0.01). On the other hand, the reliability and validity of the research model also showed that the research model is at a desirable level. Given the results, the government should consider increasing investment in the health care system to reduce job stress in health care workers who face higher workloads.

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Park, S. (2017). Motivating raters through work design: Applying the job characteristics model to the performance appraisal context. Cogent Psychology, 4(1), 1287320.

Parker, D. F., & DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational behavior and human performance, 32(2), 160-177.

Petitta, L., & Naughton, S. (2015). Mapping the association of emotional contagion to leaders, colleagues, and clients: Implications for leadership. Organization Management Journal, 12(3), 178-192.

Petitta, L., Probst, T. M., Ghezzi, V., & Barbaranelli, C. (2019). Cognitive failures in response to emotional contagion: their effects on workplace accidents. Accident Analysis & Prevention, 125, 165-173.

Rhineberger-Dunn, G., & Mack, K. Y. (2020). The Impact of Individual Factors, Job Characteristics, and Organizational Variables on Job Stress and Job Satisfaction Among Community Corrections Staff. Criminal Justice Review, 45(4), 464-483.

Robbins. (2008). Perilaku Organisasi. Jakarta: Salemba Empat.

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Yustina, A. I., & Valerina, T. (2018). Does work-family conflict affect the auditor's performance?: examining the mediating roles of emotional exhaustion and job satisfaction. Gadjah Mada International Journal of Business, 20(1), 89-111.

Yuxiu, P. (2011). Job Characteristics and Job Performance among Professional Nurses in the University Hospitals of People’s Republic of China. CMU.