شناسایی عوامل موثر بر ارزیابی عملکرد فدراسیون بولینگ، بیلیارد و بولس

محورهای موضوعی : مدیریت دانش

رحیم جنت نیا ¹ , فریده اشرف گنجویی ² , علی زارعی ³ , زهرا حاج انزهایی ⁴

1 - گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران
2 - گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران
3 - گروه مدیریت ورزشی، واحدتهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران
4 - گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران

تاریخ دریافت : 1401/05/05 تاریخ پذیرش : 1401/06/24 تاریخ انتشار : 1401/06/01

کلید واژه: ورزش قهرمانی, فدراسیون ورزشی, ارزیابی عملکرد, اولویت بندی,

چکیده مقاله :

هدف از مطالعه حاضر، شناسایی عوامل موثر بر ارزبابی عملکرد فدراسیون بولینگ، بیلیارد و بولس جمهوری اسلامی ایران بود. این پژوهش از نوع آمیخته بوده و به‌صورت میدانی انجام شده است. مشارکت کنندگان در پژوهش شامل خبرگان و صاحب نظران رشته مرتبط با این فدراسیون نشکیل می‌دادند و به روش نمونه‌گیری قضاوتی، تعداد 11 نفر از بین بخش‌های مدیریت، کمیته داوران و کارشناسان برای مصاحبه‎ ‎نیمه ساختاریافته انتخاب شدند. داده‌های به وسیله آزمون تحلیل عامل تاییدی و نرم افزار اس.پی.اس.اس مورد تجزیه و تحلیل قرار گرفت. یافته‌ها نشان داد 5 بخش و 10 زیر مجموعه شناسایی شد، همچنین شرایط موجود در عوامل مرتبط با بخش ورزش قهرمانی بسیار مناسب است و طبق معیارها، اعزام به مسابقات بین‌المللی در رتبه اول و دسترسی به نتایج بین‌المللی در آخرین رتبه می‌باشد. از سوی دیگر، بررسی شرایط در بخش بقای مالی، نشان دهنده وضعیت ضعیف آن بود. همچنین نتایج نشان داد بین اکثر بخش‌های ارزیابی عملکرد در این فدراسیون همبستگی مثبتی وجود دارد. با توجه به یافته‌ها عدم رضایت مشتریان و کارکنان از موانع ارزبایی عملکرد دقیق ارزیابی عملکرد بود. بنابراین به مدیران این فدارسیون پیشنهاد می‌شود برای برطرف کردن این مشکل، سیستم اعتراض را فعال کرده و با ایجاد ساختار راهنما و سیستم ارزیابی رضایتمندی مراجعان این امر را تسهیل نمایند.

چکیده انگلیسی:

The purpose of this study was to identify the factors influencing the performance of the Bowling, ‎Billiards and Bowls Federation of the Islamic Republic of Iran. This research is of a mixed type ‎and was conducted in the field. The statistical population was formed by the experts and experts in ‎the field related to this federation, and 11 people were selected from the management ‎departments, judges' committee and experts for a semi-structured interview. Data were analyzed ‎by confirmatory factor analysis and SPSS software. The findings showed that 5 sections and 10 ‎subgroups were identified, also the conditions in the factors related to the championship sports ‎section are very suitable and according to the criteria of sending to international competitions, it ‎is in the first place and access to international results is in the last place. . On the other hand, the ‎examination of the conditions in the financial survival sector showed its poor condition. The ‎results showed that there is a positive correlation between most of the performance evaluation ‎departments in this federation. According to the findings, the lack of satisfaction of customers and ‎employees was one of the obstacles to accurate performance evaluation. Therefore, it is suggested ‎to the managers of this federation to activate and facilitate the protest system by creating a guide ‎structure for clients and a system for evaluating client satisfaction‏.‏

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