رابطه سبک های مدیریت تعارض مدیران مدارس با اخلاق و عدالت سازمانی ادراک شده (مورد مطالعه؛دبیران دوره دوم متوسطه شهر اصفهان)
محورهای موضوعی : آموزش و پرورش
1 - گروه مدیریت آموزشی دانشگاه آزاد اسلامی واحد محلات،
کلید واژه: اخلاق حرفه ای, احساس تعلق سازمانی, عدالت سازمانی, سبک مدیریت تعارض,
چکیده مقاله :
مقدمه و هدف: اخلاق و عدالت سازمانی ادراک شده معلمان همواره وابسته به بهره گیری سبک های مدیریت تعارض توسط مدیران است. هدف تحقیق حاضر، تعیین رابطه سبک های مدیریت تعارض مدیران مدارس با اخلاق و عدالت سازمانی ادراک شده بوده است. روش شناسی پژوهش: برای مطالعه متغیرهای مورد نظر ازروش تحقیق توصیفی از نوع همبستگی استفاده شد. جامعه آماری را کلیه معلمان دوره دوم متوسطه شهر اصفهان به تعداد 3537 نفر در سال تحصیلی 97-1396 تشکیل دادند. شیوه نمونه گیری خوشه ای چند مرحله ای بوده که بر اساس فرمول حجم نمونه کوکران و به‌طور تصادفی تعداد347 نفر برای تحقیق انتخاب شدند. ابزار تحقیق شامل چهار دسته پرسشنامه بود: پرسشنامه سبک های مدیریت تعارض(رابینز،1389)، پرسشنامه عدالت سازمانی نیهوف و مورمن(2003)، پرسشنامه اخلاق حرفه ای مدیران مدارس(حاج خزیمه،1395) و پرسشنامه استاندارد تعلق سازمانی(آندرا،2010). برای تحلیل داده ها از دو سطح آمار توصیفی(فراوانی، درصد،میانگین) و آمار استنباطی(کولموگروف- اسمیرنوف، همبستگی پیرسون، رگرسیون گام به گام و مدل معادله ساختاری) استفاده شد. یافته ها: نتایج نشان داد، بین سبک های مدیریت تعارض در ابعاد پنجگانه(تسلط یا رقابت،تشریک مساعی،اجتناب، مدارا، مصالحه) با اخلاق حرفه ای و عدالت سازمانی ادراک شده در سطح 05/0>P رابطه معناداری وجود دارد. احساس تعلق سازمانی رابطه بین سبک های مدیریت تعارض در ابعاد پنجگانه را با اخلاق حرفه ای و عدالت سازمانی ادراک شده در سطح 05/0>P واسطه گری می کند. مدل تجربی پیشنهادی از برازش مناسب برخوردار است. بحث و نتیجه گیری: می توان نتیجه گرفت که برای بهبود اخلاق و عدالت سازمانی ادراک شده توسط معلمان، مدیران باید از سبک مدیریت تعارض تشریک مساعی و مصالحه استفاده کنند و از مقاومت و یا مقابله با نظرات معلمان دوری نمایند.
Introduction: Perceived organizational ethics and justice of teachers is always dependent on the use of conflict management styles by principals. The aim of this study was to determine the relationship between school principals' conflict management styles and perceived organizational ethics and justice. research methodology: A descriptive-correlational research method was used to study the variables. The statistical population consisted of all secondary school teachers in Isfahan city with 3537 people in the academic year 2017-2018. The sampling method was multi-stage cluster sampling based on the Cochran's sample size formula and 347 people were randomly selected for the study. The research tool consisted of four categories of questionnaires: Conflict Management Styles Questionnaire (Robbins, 2010), Niehoff and Moorman Organizational Justice Questionnaire (2003), School Principals Ethics Questionnaire (Haj Khazime, 2016) and Standard Organizational Belonging Questionnaire (Andre, 2010). Two levels of descriptive statistics (frequency, percentage, mean) and inferential statistics (Kalmogorov-Smirnov tests, Pearson correlation, stepwise multiple regression and structural equation modeling) were used to analyze the data. Findings: The results showed that there is a significant relationship between conflict management styles in five dimensions (dominance or competition, collaboration, avoidance, tolerance, compromise) with professional ethics and perceived organizational justice at the level of P <0.05. Sense of organizational belonging mediates the relationship between five-dimensional conflict management styles with perceived professional ethics and organizational justice at the P <0.05 level. The proposed experimental model has a suitable fit. Conclusion: it can be concluded that in order to improve organizational ethics and justice perceived by teachers, principals should use the conflict management style of cooperation and compromise and should avoid resisting or confronting teachers' opinions.
References
-Afzalur Rahim, M, Magner., Nace R, . Shapiro., Debra L .(2000). DO JUSTICE PERCEPTIONS INFLUENCE STYLES OF HANDLING CONFLICT WITH SUPERVISORS?: WHAT JUSTICE PERCEPTIONS, PRECISELY?, International Journal of Conflict Management, Volume: 11 Issue: 1. [In Persian ]
-Ahmadi., Zahra, Naveh Ebrahim., Abdolrahim.(2014).The Relationship between Professional Ethics and Conflict Management of Female Principals of High Schools in Karaj City of Iran, Journal of Applied Environmental and Biological Sciences . pp. 222-228. www.textroad.com[In Persian ]
-Andrea Kittredge. (2010). Predicting Work and Organizational Engagement with Work and Personal Factors, 2010, San Jose State University, Master's Theses and Graduate Research.
-Arian, Pour, Mahla; Mehrabi, Nahid (1395). Requirements and Strategies of Professional Ethics in the Higher Education System, Quarterly Journal of Ethics in Science and Technology, Eleventh Year, No. 4, pp. 7-1. [In Persian ]
-Asyraf Mohd Kassim., Muhammad, Safizal Abdullah., Muhammad, Fitri Mansor., Mohd.(2018).The Mediating Role of Conflict Management Styles Between Organizational Justice and Affective Commitment Among Academic Staffs in Malaysian Public Universities, MATEC Web of Conferences 150, 05012 (2018).pp. 2-9. [In Persian ]
-Attari, Massoud; Fathizadeh, Alireza (2015). "Factors Affecting Employee Burnout", International Conference on New Research in Industrial Management and Engineering, Tehran [In Persian ]
-Baharestan, Jalil (2004). "Study of conflict management styles in high schools in Yazd from a managerial perspective", Quarterly Journal of Educational Sciences; Shahid Chamran University of Ahvaz, Volume 11, Number 3 (4 in a row), pp. 132-109. [In Persian ]
-Bidwell, R. D., & Ryan, C. M. (2006). Collaborative partnership design: the implications of organizational affiliation for watershed partnerships. Society and natural resources, 19(9), 827-843.
-Boroumand, Mojtaba; Kawtranshan, Mohammad Reza. (2010). The Relationship between Organizational Justice and Conflict Management Style, Police Human Development Quarterly, December and December, Volume 7, Number 32, pp. 84-73. [In Persian ]
-Chinyowa, K. (2013). Exploring conflict-management strategies through applied drama: A Wits University case study. Matatu-Journal for African Culture and Society, 44(1), 39-53.
-Dargahi Hossein, Moghaddam Fariborz (2007). Conflict Management, Tehran University of Medical Sciences, Thesis for obtaining a bachelor's degree in health services management [In Persian ]
-Deilmi, Ahmad; Azarbayjani, Massoud. (2016). Islamic ethics, Maaref Publications.
-Doğan., Soner. (2016). Conflicts Management Model in School: A Mixed Design Study, Journal of Education and Learning; Vol. 5, No. 2; 2016
-Darwish A. Yousef .(2000).The Islamic work ethic as a mediator of the relationship between locus of control, role conflict and role ambiguity – A study in an Islamic country setting, Journal of Managerial Psychology, Volume: 15 Issue: 4. [In Persian ]
-Elbers, E., & Haan, M. (2014). Parent-teacher conferences in Dutch culturally diverse schools: Participation and confict in institutional context. Learning, Culture and Social Interaction, 3(4), 252-262.
-Fattahi Sarand, Vahid; Soltani Fasqandis, Gholamreza (2013). The Role of Organizational Justice on Conflict Management Styles in Small and Medium Industries of East Azerbaijan Province, The Second National Conference on Modern Management Sciences. [In Persian ]
-Fayazi, Marjan (2009). Perceived Conflict and Its Management Styles, First Year Transformation Management Research Journal, No. 2, Second Half, pp. 110-90. [In Persian ]
-Furman GC, Shields CM (2003). How Can Educational Leaders Promote and Support Social Justice and Democratic Community in Schools. Paper Presented at Annual Meeting of the American Educational Research Association. Chicago.
-Ghorbani, Mahmoud (2001). Conflict Management Strategies and Its Role in School Effectiveness, Mashhad Journal of Faculty of Literature and Humanities (Faculty of Literature and Humanities (Mashhad), Volume 34, Number 2-1 (consecutive 133-132), Spring and Summer, pp. 362-337. [In Persian ]
-Haj Khazimeh, Mojtaba. (2015). Evaluation of professional ethics and its components among teachers of public boys' primary schools in Tehran, Quarterly Journal of Ethics, Volume 12, Number 44, Summer, pp. 163-131. [In Persian ]
-Hellrigel D, Solcum JW, Woodman RW. (1999). Organizational behavior. 6th ed. St. Paul: MN West Publishing Company; 1999.
-Jaloukhani Niaraki, Shahnar. (2008). The study of the relationship between conflict management styles and the effectiveness of principals of public girls' high schools in Tehran in the academic year 2007-2008, Master of Educational Management, Tarbiat Dabir Shahid Rajaei University, March. [In Persian ]
- Karam Dokht, Roghayeh. (2011). A Study of the Relationship between Organizational Ethics of Principals and Organizational Effectiveness of Secondary Schools in Babolsar, Quarterly Journal of Leadership and Educational Management, Spring, No. 12 and 15, pp. 126-115. [In Persian ]
-Kirsten A. Way , Nerina L. Jimmieson , Prashant Bordia .(2014). Supervisor conflict management , justice, and strain: multilevel relationships , Journal of Managerial Psychology, Volume: 29 Issue: 8.
-Koppel, M., Akiva, N., Alshech, E., & Bar, K. (2009, June). Automatically classifying documents by ideological and organizational affiliation. In 2009 IEEE international conference on intelligence and security informatics (pp. 176-178). IEEE.
-Marzooqi, Rahmatullah; Heydari, Masoumeh; Heidari, Elham. (2013). Investigating the Relationship between Educational Justice and Academic Burnout of Students of the University of Social Welfare and Rehabilitation Sciences, Developmental Steps in Medical Education, Volume 10, Number 3, pp: 216-210. [In Persian ]
-Mohammadi, Kourosh (2013). Investigating Organizational Justice and Conflict Resolution Methods (Interpersonal) with Job Satisfaction of Hormozgan Cement Employees, Master Thesis in Educational Management. [In Persian ]
-Moghaddam, Firuz. (2007). Conflict Management, B.Sc. Thesis in Health Services Management, Tehran University of Medical Sciences. [In Persian ]
-Nikpai, Iraj; Malekian Mofrad, Marjan. (2016). The effect of moral leadership of school principals on teachers' organizational virtue mediated by organizational trust and commitment, School Management Quarterly, Spring and Summer, Volume 4, Number 1, pp. 129-107. [In Persian ]
-Pirzadeh, Afarin; Alawi, Syed Babak (2010). The relationship between managers' emotional intelligence and employee conflict management style in small and medium enterprises, Iranian Journal of Management Sciences, 5 (20): 27-48. [In Persian ]
-Rezaeian, Ali (2008). Principles of Management, Publisher: Samat Publications
-Robbins, Stephen P. (2008), Fundamentals of Organizational Behavior, Translators: Ali Parsaiyan and Seyed Mohammad Arabi, Eighth Edition, Tehran: Cultural Research
-Saki, Reza; Asareh, Alireza; Shabani Mashkool, Ruhollah (2015). A Study of Professional Ethics of Managers and Transformational Leadership with Teachers' Job Performance in Secondary Schools of Mallard County, Quarterly Journal of Management and Educational Leadership, Spring, Ninth Year, No. 241, pp. 50 -27[In Persian ]
-Sarhadi Moradi, Alireza (2016). "The Relationship between Conflict Management Styles of Primary School Principals with Organizational Communication and School Atmosphere", M.Sc. Thesis, Sistan and Baluchestan University - Faculty of Psychology and Educational Sciences. [In Persian ]
-Shafipour Motlagh, Farhad. (2016). Determining the Relationship between Educational Justice and Educational Dynamics with the Improvement of Perceived Educational Ethics Based on Patient Mediation, Quarterly Journal of Ethics and Technology, Volume 11, Number 2, pp. 76-69[In Persian ]
-Tatum ., B. Charles, Eberlin .,Richard J.(2006). Organizational justice and conflict management styles: Teaching notes, role playing instructions, and scenarios, International Journal of Conflict Management, Volume: 17 Issue: 1.
-Tatum, B.C. & Eberlin, R.J.(2008). The Relationship Between Organizational Justice and Conflict Style. Journal of Business Strategy Series, Vol. 9, pp. 297- 305.
-Tyler R. Harrison, Paula Hopeck, Nathalie Desrayaud, Kristen Imboden.(2013). The relationship between conflict, anticipatory procedural justice, and design with intentions to use ombudsman processes, International Journal of Conflict Management, Volume: 24 Issue: 1.
-Zabani Shadbad, Mohammad Ali; Hassani, Mohammad; Qasemzadeh Alishahi, Abolfazl (2017). The Role of Professional Ethics in Individual and Organizational Outcomes, Journal of Medical Ethics, Summer, Volume 11, Number 40, pp. 62-53. [In Persian ]
_||_