تحلیل چالش‌ها و فرصت‌های دورکاری در متاورس: رویکردهای سیستمی و تصمیم‌گیری چندمعیاره
محورهای موضوعی : مدیریت صنعتی
مریم پرندوارفومنی
1
,
رضا رادفر
2
,
عباس طلوعی اشلقی
3
1 - دانشجوی دکتری مدیریت صنعتی، گروه مدیریت صنعتی، دانشکده مدیریت و اقتصاد، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران
2 - استاد، گروه مدیریت صنعتی، دانشکده مدیریت و اقتصاد، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران
3 - استاد، گروه مدیریت صنعتی، دانشکده مدیریت و اقتصاد، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران
کلید واژه: متاورس, دورکاری, ادراک انتقادی سیستم, تحقیق در عملیات انتقادی, تصمیم گیری چندمعیاره.,
چکیده مقاله :
با گسترش فناوری‌ها و تحولات دیجیتال، متاورس به عنوان بستری نوین برای دورکاری مطرح شده است. با این حال، چالش‌هایی مانند عدم شمولیت، کنترل متمرکز منابع، نگرانی‌های محیط‌زیستی و عدم دسترسی به فناوری‌های پیشرفته، موانعی برای استفاده گسترده از این مدل کاری هستند. این پژوهش به بررسی مدل‌های دورکاری مبتنی بر پلتفرم متاورس پرداخته و چالش‌ها، فرصت‌ها و راهکارهای اجرایی در این حوزه را تحلیل می‌کند. در این تحقیق، از روش ادراک انتقادی سیستم (CSH) و تحلیل سلسله مراتبی فازی (AHP) برای تحلیل سیستماتیک مسائل مرتبط با توسعه و اجرای پلتفرم‌های کاری متاورسی استفاده شده است. روش ادراک انتقادی سیستم به شناسایی و ارزیابی فرضیات، ارزش‌ها و عدم توازن‌های قدرت در طراحی سیستم کمک می‌کند، در حالی که تحلیل سلسله مراتبی فازی امکان تصمیم‌گیری چند معیاره بر اساس دیدگاه‌های مختلف ذی‌نفعان را فراهم می‌سازد. نتایج این تحقیق نشان می‌دهد که با طراحی مدل‌های فراگیر، همکاری بین رشته‌ای و اتخاذ رویکردهای پایدار، می‌توان بسیاری از چالش‌های موجود را حل کرده و بستر متاورسی موفق و کارآمدی برای دورکاری ایجاد کرد. نوآوری اصلی این پژوهش شامل ارائه رویکردی یکپارچه برای تحلیل و مدیریت چالش‌های متاورس، ترکیب روش‌های روش ادراک انتقادی سیستم (CSH) و تحلیل سلسله مراتبی فازی (AHP) و ارائه راهکارهایی برای استفاده بهینه از این فناوری در حوزه دورکاری است. این تحقیق به درک بهتر از چگونگی مواجهه با موانع متاورس کمک کرده و مبنایی برای تصمیم‌گیری‌های آتی در این حوزه فراهم می‌کند.
With the expansion of technologies and digital transformations, the metaverse has emerged as a novel platform for remote work. However, challenges such as lack of inclusivity, centralized resource control, environmental concerns, and limited access to advanced technologies pose barriers to the widespread adoption of this working model. This research examines metaverse-based remote work models, analyzing the challenges, opportunities, and implementation strategies in this field. In this study, Critical Systems Heuristics (CSH) and Fuzzy AHP methods are employed to systematically analyze the issues related to the development and implementation of metaverse work platforms. CSH aids in identifying and assessing the assumptions, values, and power imbalances in system design, while Fuzzy AHP enables multi-criteria decision-making based on the perspectives of various stakeholders. The results of this study indicate that by designing inclusive models, fostering interdisciplinary collaboration, and adopting sustainable approaches, many of the existing challenges can be addressed, and a successful and efficient metaverse platform for remote work can be established. This research adds to the existing literature on remote work and the metaverse, offering solutions for designing equitable and sustainable work environments.
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