رابطه بین شادکامی و رفتار شهروندی سازمانی با نقش میانجی قابلیت یادگیری سازمانی ادراک شده
محورهای موضوعی : علوم تربیتی
مریم صفری
1
,
فاطمه جنگی نیا
2
1 - عضو هیات علمی دانشگاه آزاد اسلامی واحد آزادشهر
2 - مربی، کارشناس ارشد مدیریت دولتی، واحد آزادشهر، دانشگاه آزاد اسلامی، آزادشهر، ایران.
کلید واژه: ﺷﺎدﮐﺎﻣﯽ, رﻓﺘﺎر ﺷﻬﺮوﻧﺪي ﺳﺎزﻣﺎﻧﯽ, ﻗﺎﺑﻠﯿﺖ ﯾﺎدﮔﯿﺮي ﺳﺎزﻣﺎﻧﯽ ادراك ﺷﺪه,
چکیده مقاله :
ﻫﺪف ﮐﻠﯽ اﯾﻦ ﺗﺤﻘﯿﻖ ﺑﺮرﺳﯽ ﻧﻘﺶ ﻣﯿﺎﻧﺠﯽ ﻗﺎﺑﻠﯿﺖ ﯾﺎدﮔﯿﺮي ﺳﺎزﻣﺎﻧﯽ ادراك ﺷﺪه در ارﺗﺒﺎط ﺑﯿﻦ ﺷﺎدﮐﺎﻣﯽ و رﻓﺘﺎر ﺷﻬﺮوﻧﺪي ﺳﺎزﻣﺎﻧﯽ بوده اﺳﺖ. روش ﺗﺤﻘﯿﻖ از ﻧﻮع ﺗﻮﺻﯿﻔﯽ و ﻫﺪف آن ﮐﺎرﺑﺮدي بود و روش ﮔﺮدآوري داده ﻫﺎ کتابخانه ای و ﻣﯿﺪاﻧﯽ و اﺑﺰار ﭘﺮﺳﺸﻨﺎﻣﻪ بوده اﺳﺖ. در ﺗﺤﻘﯿﻖ ﺣﺎﺿﺮ ﺟﺎﻣﻌﻪ آﻣﺎري ﻣﻮرد ﺑﺮرﺳﯽ، کلیه ﮐﺎرﮐﻨﺎن اداره آموزش و پرورش استان گلستان ﺑﺎ ﺗﻌﺪاد 756 ﻧﻔﺮ بوده است. روش نمونه گیری تصادفی ساده می باشد و حجم ﻧﻤﻮﻧﻪ از ﻃﺮﯾﻖ جدول مورگان ﺗﻌﺪاد 276 ﻧﻔﺮ می باشد. این تحقیق بر اساس پرسشنامه ها جمع آوری شده و همچنین ﮐﻠﯿﻪ ي اﯾﻦ ﺗﺠﺰﯾﻪ و ﺗﺤﻠﯿﻞ ﻫﺎ ﺑﻪ وﺳﯿﻠﻪ ي ﻧﺮم اﻓﺰار SPSS22 و SMART PLS اﻧﺠﺎم ﮔﺮدﯾﺪه اﺳﺖ. نتایج تحقیق نشان می دهد که در ﺳﻄﺢ 95% ﺑﯿﻦ ﺷﺎدﮐﺎﻣﯽ ﺑﺎ رﻓﺘﺎر ﺷﻬﺮوﻧﺪي ﺳﺎزﻣﺎﻧﯽ ارﺗﺒﺎط ﻣﻌﻨﯽ داري وﺟﻮد دارد؛ بین شادکامی و ﻗﺎﺑﻠﯿﺖ ﯾﺎدﮔﯿﺮي ﺳﺎزﻣﺎﻧﯽ ادراك ﺷﺪه ارﺗﺒﺎط ﻣﻌﻨﯽ داري وﺟﻮد دارد؛ ﺑﯿﻦ ﻗﺎﺑﻠﯿﺖ ﯾﺎدﮔﯿﺮي ﺳﺎزﻣﺎﻧﯽ ادراك ﺷﺪه و رﻓﺘﺎر ﺷﻬﺮوﻧﺪي ارﺗﺒﺎط ﻣﻌﻨﯽ داري وﺟﻮد دارد؛ و ﻫﻤﭽﻨﯿﻦ ﻗﺎﺑﻠﯿﺖ ﯾﺎدﮔﯿﺮي ﺳﺎزﻣﺎﻧﯽ ادراك ﺷﺪه ارﺗﺒﺎط ﺑﯿﻦ ﺷﺎدﮐﺎﻣﯽ و رﻓﺘﺎر ﺷﻬﺮوﻧﺪي ﺳﺎزﻣﺎﻧﯽ را ﻣﯿﺎﻧﺠﯽ ﮔﺮي ﻣﯽ ﮐﻨﺪ که ﻧﺘﺎﯾﺞ ﺣﺎﺻﻞ از آزمون فرضیه ها نشان می دهد که فرضیه های تحقیق مورد تایید می باشد.
The general goal of this research was to investigate the mediating role of perceived organizational learning ability in the relationship between happiness and organizational citizenship behavior. The research method was descriptive and its purpose was applied, and the method of collecting data was library and field and questionnaire tools. In the current research of the statistical community, all the employees of Golestan province education department were 756 people. The random sampling method is simple and the sample size is 276 people according to Morgan's table. This research was collected on the basis of questionnaires and all analysis and analyzes were done by means of SPSS22 and SMART PLS software. The research results show that there is a significant relationship between happiness and organizational citizenship behavior at the 95% level; There is a significant relationship between happiness and perceived organizational learning ability; There is a significant relationship between perceived organizational learning ability and citizenship behavior; Also, the perceived organizational learning ability mediates the relationship between happiness and organizational citizenship behavior, which results from the hypothesis test show that the research hypotheses are confirmed.
اﺳﻤﺎﻋﯿﻠﯽ ﻓﺮ، ﻧﺪا و ﻫﻤﮑﺎران، 1390، ﺳﻬﻢ ﺧﻮدﮐﺎرآﻣﺪي در ﭘﯿﺶ ﺑﯿﻨﯽ ﺷﺎدﮐﺎﻣﯽ، اﻧﺪﯾﺸﻪ و رﻓﺘﺎر، دوره 5، ﺷﻤﺎره 19، ص ص 34-27.
ﺑﻬﻠﻮﻟﯽ زﯾﻨﺎب، ﻧﺎدر و ﻫﻤﮑﺎران، 1393، ﺑﺮرﺳﯽ ﺗﺄﺛﯿﺮ ﻋﺪاﻟﺖ ﺳﺎزﻣﺎﻧﯽ ﺑﺮ رﻓﺘﺎر ﺷﻬﺮوﻧﺪي ﺳﺎزﻣﺎﻧﯽ ﮐﺎرﮐﻨﺎن داﻧﺸﮕﺎه آزاد اﺳﻼﻣﯽ واﺣﺪ ﺗﺒﺮﯾﺰ، ﻓﺮاﺳﻮي ﻣﺪﯾﺮﯾﺖ، دوره 4، ﺷﻤﺎره 14، ص ص 73-108.
ﺣﯿﺪري، ﺷﻬﯿﻦ و ﻫﻤﮑﺎران، 1395، ﻗﺎﺑﻠﯿﺖ ﻫﺎي ﯾﺎدﮔﯿﺮي ﺳﺎزﻣﺎﻧﯽ در ﭘﺮﺳﺘﺎران، ﻣﺪﯾﺮﯾﺖ ﭘﺮﺳﺘﺎري، دوره 2، ﺷﻤﺎره 4، ص ص 63-56.
ﺧﺴﺮوي، ﺻﺪراﷲ و ﻫﻤﮑﺎران، 1394، ﺑﺮرﺳﯽ ﻋﻮاﻣﻞ ﻣﺆﺛﺮ ﺑﺮ ﺷﺎدﮐﺎﻣﯽ داﻧﺸﺠﻮﯾﺎن داﻧﺸﮕﺎه آزاد واﺣﺪ ﻓﯿﺮوزآﺑﺎد، رﺷﺪ، دوره 6، ﺷﻤﺎره 1، ص ص 8-14.
ﻃﺎﻫﺮي دﻣﻨﻪ، ﻣﺤﺴﻦ و ﻫﻤﮑﺎران، 1391، ﻧﻘﺶ اﺧﻼق ﮐﺎري در ارﺗﻘﺎي رﻓﺘﺎر ﺷﻬﺮوﻧﺪي ﺳﺎزﻣﺎﻧﯽ، ﻓﺼﻠﻨﺎﻣﻪ اﺧﻼق در ﻋﻠﻮم ﻓﻨﺎوري، دوره 6، ﺷﻤﺎره 2، ص ص 17-26.
ﻓﺎﻧﯽ، ﻋﻠﯽ اﺻﻐﺮ و ﻫﻤﮑﺎران، 1392، ﺑﺮرﺳﯽ ﺗﺄﺛﯿﺮ ﻋﺪاﻟﺖ ﺳﺎزﻣﺎﻧﯽ ﺑﺮ رﻓﺘﺎر ﺷﻬﺮوﻧﺪي ﺳﺎزﻣﺎﻧﯽ و ﻋﺪاﻟﺖ ﺳﺎزﻣﺎﻧﯽ: ﺗﺒﯿﯿﻦ ﺷﺨﺼﯿﺖ ﺳﺎﻟﻢ ﺳﺎزﻣﺎﻧﯽ، ﭘﮋوﻫﺶ ﻫﺎي ﻣﺪﯾﺮﯾﺖ در اﯾﺮان، دوره 17، ﺷﻤﺎره 1، ص ص 16- 1.
ﻣﺤﻤﺪﺧﻮاﻧﯽ، ﮐﺎﻣﺮان و ﻫﻤﮑﺎران، 1391، ﺑﺮرﺳﯽ راﺑﻄﻪ ﺑﯿﻦ ﺗﻮاﻧﻤﻨﺪﺳﺎزي روان ﺷﻨﺎﺧﺘﯽ، ﺷﺎدﮐﺎﻣﯽ ﺑﺎر رﻓﺘﺎر ﺷﻬﺮوﻧﺪي ﺳﺎرﻣﺎﻧﯽ در ﺑﯿﻦ ﮐﺎرﮐﻨﺎن داﻧﺸﮕﺎه آزاد اﺳﻼﻣﯽ واﺣﺪ ﻋﻠﻮم ﺗﺤﻘﯿﻘﺎت ﺗﻬﺮان، ﻓﺼﻠﻨﺎﻣﻪ ﻣﻄﺎﻟﻌﺎت ﻣﺪﯾﺮﯾﺖ ﺷﻬﺮي، دوره 5، شماره 13، ص ص 81-69.
ﻣﻬﺪي زاده، ﺷﺮاره و زارع، ﻓﺎﻃﻤﻪ، 1392، ﺑﺮرﺳﯽ ﻣﯿﺰان دﯾﻦ داري و ﻧﻘﺶ آن در ﺷﺎدﻣﺎﻧﯽ ﺟﻮاﻧﺎن، ﻣﻄﺎﻟﻌﺎت و ﺗﺤﻘﯿﻘﺎت اﺟﺘﻤﺎﻋﯽ در اﯾﺮان، دوره 2، ﺷﻤﺎره ي 3، ص ص 413-438.
Argyle, M, 2014, The relationship between happiness and spiritual intelligence among student of Uni versity, Journal of Research Educational System, Vol. 4, No. 4, pp. 85-95.
Bergeron, J.D 2015, emotional intelligence as Zeitgeist as personalit and as a Mental sbility, hand book of emotional intelligence, Sanfiranciso: Jossey-bass.
Boniwel, I, 2015, Positive Psychology in a nutshell: The science of happiness. Open University Press, McGraw-Hill Education.
Carlson, K, 2015, Career Commitment, Competencies, and Citizenship, Journal of Career Assessment, Vol. 6, No. 2, pp. 195-208.
Celement, H & Vanderberghe, M, 2013, The Relationship between Organizational Citizenship behavior and Organizational Justice Components and Their Role in Job Involvement in Education, International Journal of Management Academy, No.1, Vol. 1, pp. 25-41.
Cheung, M et al, 2014, Supervisor attribution of subordinates’ organizational citizenship behavior motives, Journal of Managerial Psychology, Vol. 29, No. 8, pp. 922-937.
Hooi, L & Ngui, K, 2015, enhancing organizational performance of Malaysian SMEs The role of HRM and organizational learning capability, International Journal of Manpower, Vol. 35 No. 7, pp. 973-99.
Miguel, A, 2015, An emic approach to organizational citizenship behavior of Mexican professionals, Journal of Management Development, Vol. 34, No. 8, pp.1031-1038
Visser M, 2016, Organizational learning capability and battlefield performance: The British Army in World War II, International Journal of Organizational Analysis, Vol. 24 No. 4, pp. 573-590.
Vallina, E.W.2017, Role definitions and Organizational Citizenship Behavior: the importance of the employee’s perspective". Academy of Management Journal.Vol.37, No.6, pp. 1543-1555
