نقش مدیریت اطلاعات در اداره قدرت اوج گیرنده نتوکرات‌ها در سازمان‌های دولتی (مورد مطالعه: سازمان بیمه سلامت ایران)
محورهای موضوعی : مدیریت منابع انسانی
عبدالمجید نادری سمسانی
1
,
اکبر اعتباریان خوراسگانی
2
,
مهربان هادی پیکانی
3
,
البرز قیتانی
4
1 - دانشجوی دکترا مدیریت دولتی گرایش مدیریت منابع انسانی، واحد اصفهان (خوراسگان)، دانشگاه آزاد اسلامی، اصفهان، ایران
2 - استاد، گروه مدیریت دولتی و رسانه، واحد اصفهان (خوراسگان)، دانشگاه آزاد اسلامی، اصفهان، ایران
3 - استادیار، گروه مدیریت دولتی و رسانه، واحد اصفهان (خوراسگان) ، دانشگاه آزاد اسلامی، اصفهان، ایران
4 - استادیار، گروه مدیریت دولتی و رسانه، واحد اصفهان (خوراسگان) ، دانشگاه آزاد اسلامی، اصفهان، ایران
کلید واژه: مدیریت اطلاعات, نتوکرات‌ها, اداره قدرت, بیمه سلامت.,
چکیده مقاله :
هدف از انجام این پژوهش، بررسی نقش مدیریت اطلاعات در اداره قدرت اوج گیرنده نتوکرات‌ها در سازمان‌های دولتی بوده است. این پژوهش به‌صورت ترکیبی (کیفی و کمّی) و با روش نظریه داده بنیاد ساختارمند اشتراوس و کوربین انجام شده است. برای گردآوری داده‌ها در بخش کیفی از مصاحبه نیمه ساختار‌یافته با 17 نفر از مدیران و خبرگان سازمانی و دانشگاهی استفاده شد. در بخش کمّی 350 پرسشنامه محقق ساخته حاصل از نتایج بخش کیفی توسط کارکنان سازمان بیمه سلامت ایران تکمیل و با نرم‌افزارهای SPSS26 و AMOS26 داده‌ها توصیف و تحلیل و از مدل معادلات ساختاری و تکنیک تحلیل عاملی تأییدی استفاده گردید. برای بررسی پایایی 30 پرسشنامه بین افراد جامعه توزیع و جمع‌آوری گردید و نتیجه آزمون آلفای کرونباخ 97/0 به دست آمد. از 246 کد مفهومی استخراجی 53 مورد آن مربوط به شرایط زمینه‌ای و از این تعداد 21 کد به مدیریت اطلاعات سازمانی و مدیریت دانش فناوری اطلاعات اختصاص دارد. سازمان‌ها با فراهم‌سازی به‌موقع اطلاعات حیاتی و با کیفیت از بستر مدیریت اطلاعات و تسهیم آن با همه ذینفعان از طریق مدیریت دانش فناوری اطلاعات می‌توانند از وابسته‌سازی این فرایندها به افراد جلوگیری نموده و قدرت اوج‌گیرنده نتوکرات‌ها را اداره نمایند.
The purpose of this research was to investigate the role of information management in managing the rising power of netocrats in government organizations. This research was conducted in a combined (qualitative and quantitative) method using Strauss and Corbin's structured data theory method. Semi-structured interviews with 17 organizational and academic managers and experts were used to collect data in the qualitative section. In the quantitative section, 350 researcher-made questionnaires were completed from the results of the qualitative section by employees of the Iran Health Insurance Organization, and the data were described and analyzed with SPSS26 and AMOS26 software, and the structural equation model and confirmatory factor analysis technique were used. To check the reliability, 30 questionnaires were distributed and collected among the people of the community, and the result of Cronbach's alpha test was 0.97. Out of 246 extracted conceptual codes, 53 of them are related to background conditions, and 21 of these codes are dedicated to organizational information management and information technology knowledge management. Organizations can prevent the dependence of these processes on individuals by providing timely vital and quality information from the information management platform and sharing it with all stakeholders through information technology knowledge management and managing the rising power of netocrats.
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