List of Articles Open Access Article Abstract Page Full-Text 1 - Designing a model of basic and technological competencies of IT managers Masoud Saeidpanah Seyed Mehdi Alvani Seid zabiholah Hashemi Open Access Article Abstract Page Full-Text 2 - Customer Relationship Satisfaction kaveh Ganjehe Hamid Khodadad Hosseini Fereshteh Mansouri Moayyed Open Access Article Abstract Page Full-Text 3 - Reducing the risk of Insolvency and costs in the field of banking with the approach of selecting partners Moussa Azarbad Amirabbas Shojaie Farshid Abdi Vahidreza Ghezavati kaveh khalili Damqani Open Access Article Abstract Page Full-Text 4 - Investigating the Relationship between Organizational Resilience Components with Business Continuity and success in banking Sallar Khosavi Amir Najafi Mohammad Reza Marjani Nabiollah Mohammadi Open Access Article Abstract Page Full-Text 5 - Designing and testing a model for banks marketing social capital development with qualitative phenomenological approach and its role in customer loyalty Ali Mir Farshid Namamian Fakhredin Maroofi Naqdehi Alireza Moradi Open Access Article Abstract Page Full-Text 6 - The Role of Organizational Culture on Innovation and Change in Organizations Alireza Keramatian Keyvan Shahgholian Open Access Article Abstract Page Full-Text 7 - The effect of corporation cash holdings and financial crisis on the tail risk spillovers Effat Ahmadizadeh Habib Alah Amirbeyki Langaroudi Open Access Article Abstract Page Full-Text 8 - Providing a Model of Compensation for Material and Non-Material Services to Approach of Human Resources Productivity Mojtaba Heydari Sonjar Salajeghe Masoud Pourkiani Saeed Sayadi Aflatoon Amiri