List of Articles service Supply Chain

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  1 - Using Cognitive Mapping Method in Designing of Sustainable Supply Chain Model in Type-2 Fuzzy Environment
  seies habib allah Mirghafoori ali Morovati Sharifabadi salim Karimi Takalo
  Introduction: Despite the importance of the service sector and its contribution to the world economy, studies on the supply chain of the service sector in comparison with the industrial sector are very rare The purpose of this paper are: identify effective concepts on t More

  Introduction: Despite the importance of the service sector and its contribution to the world economy, studies on the supply chain of the service sector in comparison with the industrial sector are very rare The purpose of this paper are: identify effective concepts on the sustainable supply chain of hospitals, and design a sustainable supply chain model for the hospital.  Methods: This study is an applied descriptive survey. its nature is a type of qualitative and Delphi methods. At first, using deep interviews, effective concepts on the sustainable supply chain of the hospital were extracted. Then, using the Delphi method, the concepts were placed in the form of 15 main concepts. then, using of Type-2 fuzzy cognitive mapping method a causal  model of sustainable supply chain were desined. Results: Effective concepts on the sustainable supply chain include 68 concepts that are in the form of the 15 main concepts such as: demand management, resource  and capacity management, customer relationship management, supplier relationship management, service management, information management, financial performance management, Attention to the environment, contamination, energy consumption, legal requirements, employees, community and stakeholders, social accountability and business ethics. Based 15 concepts, the mapping of the sustainable supply chain of the hospital was designed. The results indicate that service delivery management is highly central among other concepts.  Conclusion: By focusing on concepts such as service management and capacity and resources management that have a high level of focus, a sustained supply chain supply chain can be improved. Manuscript profile
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  2 - Development of a Hybrid Model of Dynamic Simulation Systems and Network Data Envelopment Analysis to Predict and Evaluate Services Supply Chain (Case Study of Hormozgan Social Security Branches)
  taleb pargar Morteza Shafiee Mohamadali Afsharkazemi kiamars fathihafshjani
  The Social Security Organization is the main focus of insurance in the private sector and is the largest insurer and is one of the major economic institutions responsible for providing support to other economic, social and household institutions. Therefore, in order to More

  The Social Security Organization is the main focus of insurance in the private sector and is the largest insurer and is one of the major economic institutions responsible for providing support to other economic, social and household institutions. Therefore, in order to provide optimal service in the social security organization, it is necessary to design and implement a system of performance evaluation of the appropriate supply chain. For this purpose, in this study, NDEA was used to evaluate the efficiency and performance of the service supply chain in the social security organization. Because conventional DEA models operate on historical information, their greatest weakness is to determine the efficiency of decision-making units in the past and do not provide a framework for the future, so to solve this problem in this study and to predict future inputs and outputs from the method Simulation of system dynamics is used. In order to show the theoretical findings of the new model presented in a practical way, the performance prediction and performance evaluation of 15 Hormozgan provincial social supply chain branches in three years from 95 to 97 have been discussed.Finally, the efficient and inefficient branches were identified. Manuscript profile