List of Articles The process of providing loans Open Access Article Abstract Page Full-Text 1 - The Strategic Positioning of Saderat Bank Brand from the Viewpoint of Legal Customers – Manufacturing Units of Southern Khorasan Province L. Mahmoodi S. A. R. Davoodi T. Sadeghi A. Kafashpor F. Yosefzadeh Open Access Article Abstract Page Full-Text 2 - Surveying the Effect of Automated Service Quality on Customer's Commitment in Banking Industry H. Vazifehdoost R. Omidzade