List of Articles Switching Costs Open Access Article Abstract Page Full-Text 1 - A model for customers switching from National Bank by applying structured equations (Case Study: National Bank branches in Ilam province) latif emami یاسان اله پوراشرف زینب طولابی Open Access Article Abstract Page Full-Text 2 - A Model for Customers Switching from National Bank by Applying Structured Equations (Case Study: National Bank Branches in Ilam Province) L. Emami Y. Pourashraf Z. Toulabi Open Access Article Abstract Page Full-Text 3 - Investigating the Effect of Perceived Service Quality on Customer Loyalty Mediated by Customer Satisfaction and Corporate Image with Regard to the Role of Moderating the switching costs (Case Study: Sina Bank Branches in Mashhad) Ahmad Tavakoli azar kafashpour Hossein Nikoo