List of Articles Service Industrie

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  1 - Designing a Model of Resistance Businesses in Service Industries
  Hoda Zeynali Seyed Mahmoud Hashemi mirza hassn Hosseini Sina nemati zadeh
  10.30495/jmfr.2023.70667.2769
  Background: Considering that service industries have the largest share in the economy of countries and today we are facing unpredictable crises, therefore the resilience and stability of these businesses is of particular importance.Objective: The current research was co More

  Background: Considering that service industries have the largest share in the economy of countries and today we are facing unpredictable crises, therefore the resilience and stability of these businesses is of particular importance.Objective: The current research was conducted with the aim of designing a model of resistance businesses in service industries.Method: The method used in the research is qualitative and based on the strategy of database theory. In-depth interview tool was used to collect data. The target community was academic experts, managers and senior experts of service industries who participated in the process and executive decisions of service industries. Also, theoretical saturation was achieved by using targeted sampling after 15 in-depth interviews.Findings: In the foundational data approach in this research, three stages of open, central and selective coding It has expressed 27 general categories in a paradigmatic format including causal, background, intervening conditions, core categories, strategies and consequences based on the development of resistance business.Conclusion: The results of the research include the presentation of causal, contextual, interventional, central category, consequences, and formulation of strategies for the development of resilient businesses in service industries, which is realized in the form of a paradigm model in accordance with the data theory of the foundation. Manuscript profile
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  2 - Evaluation of resistant businesses in the direction of service industry development
  Hoda Zeynali seyad mahmoud hashemi, Mirza Hassan hosseini Sina Nematizadeh
  Today, the important role of resilient businesses in increasing the amount of resilient behaviors in sectors and countries has caused widespread interest in research in this field. The purpose of this research was to show the importance of evaluating resilient businesse More

  Today, the important role of resilient businesses in increasing the amount of resilient behaviors in sectors and countries has caused widespread interest in research in this field. The purpose of this research was to show the importance of evaluating resilient businesses in order to increase the amount of resilient behaviors in service industries. The statistical population of this research consists of all managers of service industries. Necessary data were collected by questionnaire from 253 managers of service industries who were selected by simple and easy non-probability sampling method. To test the model, partial least squares method and SAMARTPLS software were used. By analyzing the existing relationship between the variables of the research model in a wide and deep way, the results of the evaluations show that in order to evaluate resistance businesses in increasing the level of resilience in behaviors, it is necessary for the next measures and to compare the level of progress of such behaviors in service industries, for each of these dimensions that It is presented, the necessary planning should be done, it is very important to be careful in developing and considering the involved processes. Manuscript profile
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  3 - Evaluating the resistance business model in order to develop service industries
  Hoda Zeynali Seyyed Mahmoud Hashemi Mirzahasan Hoseini Sina Nematizadeh
  This research was done with the aim of evaluating the model of resistance businesses in order to develop service industries. The research is mixed (qualitative and quantitative) in terms of practical purpose, in terms of exploratory approach, and in terms of data analys More

  This research was done with the aim of evaluating the model of resistance businesses in order to develop service industries. The research is mixed (qualitative and quantitative) in terms of practical purpose, in terms of exploratory approach, and in terms of data analysis method.In the qualitative phase of the research, a group of service industry experts were selected and in-depth interviews were conducted with them.In this phase, the purposeful sampling method was used and continued until theoretical saturation was reached and a total of 15 interviews were conducted.In the quantitative phase, managers of service industries were considered as the population and among them, 240 people were selected as a statistical sample based on stratified random sampling and proportional distribution.In the qualitative phase of the research, the data collection tool was unstructured interviews with experts. The main tool for data collection, in the quantitative phase of the research, was a questionnaire made up of 94 items, which was designed based on the initial conceptual model. The results of the present research led to the design of a process model for evaluating the model of resistance businesses in order to develop service industries. Manuscript profile