• Home
  • Satisfaction of students
    • List of Articles Satisfaction of students

      • Open Access Article

        1 - The survey of the satisfaction level among the Tehran Islamic Azad University MLIS students of Iranian library and information science weblogs
        Samira Saberi
        Purpose: The purpose of this research is to survey the viewpoints of Tehran Islamic Azad University MLIS students about Iranian library and information science weblogs. Method: The method of this research is survey. Gathering information  tools  is a question More
        Purpose: The purpose of this research is to survey the viewpoints of Tehran Islamic Azad University MLIS students about Iranian library and information science weblogs. Method: The method of this research is survey. Gathering information  tools  is a questionnaire made by the researcher . 144 questionnaire were e-mailed to  the students. The analysis of information was done by SPSS software. Findings: According to the achieved result: there is a high level of familiarity between these students with weblogs(70 percent), the correlation between the librarianship weblogs and the student's information needs is (66 percent) and also these weblogs have an increasing effect on the student's specific knowledge(79 percent).The following items were evaluated at low level: The student's motivation for using weblogs is (43 percent), the positive points of weblogs(36 percent). Conclusion: Finally, the knowledge and information science students are satisfied moderately with the Iranian library and information science weblogs .At the end some suggestions for improving the positive points of weblogs are offered Manuscript profile
      • Open Access Article

        2 - Satisfaction of Tabriz University Medical Sciences students from educational and welfare services of University (In the academic year of 2016-2017)
        Karim Akbarzadeh Sadegh Maleki Avarsin
        The purpose of this study was to investigate the satisfaction of Tabrizuniversity medical sciences students from educational and welfareservices in the academic year of 2016-2017. The method of research isdescriptive and purpose of it is applied. The statistical populat More
        The purpose of this study was to investigate the satisfaction of Tabrizuniversity medical sciences students from educational and welfareservices in the academic year of 2016-2017. The method of research isdescriptive and purpose of it is applied. The statistical population of thestudy was 8602 students (3854 male and 4748 female) in TabrizUniversity of Medical Sciences who were studying in 14 faculties indifferent majors. The sample size was 384 using Cochran’s formula. Thedata gathering tool was a researcher-made questionnaire designed toassess the satisfaction of students from educational and welfare servicesof Tabriz University of Medical Sciences whose validity was confirmedon the basis of face validity and the reliability of the tool was 0.93, usingthe Cronbach's alpha coefficient. To test the hypotheses, after the normaldistribution of variables test (Kolmogorov-Smirnov test), One-wayvariance analysis was used. The results revealed that, based on student'sage and major of study there was a significant difference betweensatisfaction of educational services, but there was no significant differencebetween satisfaction of welfare services. Manuscript profile
      • Open Access Article

        3 - Investigating the effect of emotional intelligence of librarians in the Razi University libraries on the M.A students' satisfaction
        Mahsa Nosrati Faramarz Soheili Mozafar Cheshmeh Sohrabi
        Purpose: The purpose of the present study is to investigate the effect of emotional intelligence of librarians in the libraries of Razi University on the level of satisfaction of M A. students. Methodology: The study was a descriptive survey. Two questionnaires were us More
        Purpose: The purpose of the present study is to investigate the effect of emotional intelligence of librarians in the libraries of Razi University on the level of satisfaction of M A. students. Methodology: The study was a descriptive survey. Two questionnaires were used to collect data. In order to investigate the level of emotional intelligence, the standard test of emotional intelligence (Bar-On) has been used and also to investigate the level of students’ satisfaction, a researcher-made questionnaire was used. To assess reliability, Cronbach's alpha was used to test the level of emotional intelligence questionnaire, 84% and 91% satisfaction was reported. The first group includes 43 of managers and librarians working in libraries of Razi University (including the central library and seven college-libraries). The second group includes 1568 of M A. students of Razi University that 291 of them were chosen as a sample through incidental-classical sampling. The data were analyzed using both descriptive and analytical tests using SPSS software version 21. The descriptive statistics of the main characteristics such as frequency, percentage, mean, and standard deviation were used in inferential statistics; Pearson’s correlation test, one sample t and t for independent samples were used. Findings: Findings showed that emotional intelligence of librarians in Razi University affects graduate students’ satisfaction of library management, productivity, and quality of personal behavior. Emotional intelligence of Razi University librarians and students' satisfaction of library services are above average. Conclusion: The more the emotional intelligence of librarians in Razi University, the more ratification of graduate students. Moreover, emotional intelligence can be considered as an important criterion in hiring librarians and library staff. Manuscript profile