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      • Open Access Article

        1 - Electronic Banking and Customer Satisfaction in Bank Melli Iran
        Taghi Torabi Mahsa Ghorbani Meysam Bagheri Samaneh Tarighi
      • Open Access Article

        2 - The Survey weaknesses performance - Based Scheme (New Guidelines fee for Service Design) in Selected Teaching Hospitals of Isfahan 2014, a Qualitative Study
        mohamad reza Tavkoli saeid Karimi marziye Javadi Ali reza Jabari
        Introduction: In 1995 the guideline of the new system of hospitals (fee for service) was notified. According to this scheme a percentage of revenues as a fee for its personnel would be assigned a dedicated hospital. This scheme was implemented in hospitals for 20 years. More
        Introduction: In 1995 the guideline of the new system of hospitals (fee for service) was notified. According to this scheme a percentage of revenues as a fee for its personnel would be assigned a dedicated hospital. This scheme was implemented in hospitals for 20 years. In the early September 2104 new guidelines as design performance-based fee for service plan with the aim deficiencies in the previous plan was reviewed and implemented in hospitals in Isfahan. So study was to the survey weaknesses performance-based scheme in selected teaching hospitals of Isfahan 2014. Methods: This study was a qualitative study. In-depth interviews were used to collect data. Eleven samples of middle managers and senior headquarters, university hospitals and some faculty members and hospital officials frequently were chosen method.All interviews were recorded and then written on paper. The duration of the interviews varied between 30 to 60 minutes. Data analysis in this research was based on thematic analysis. Results: In this study, based on a thematic framework analysis done6 sub-theme and 3 main topics were extracted. The three main issues are: Policy formulation, delays in the notification procedure and bed and prepare the infrastructure. Conclusion: The results weaknesses performance-based scheme is represented (new guideline fee for service plan). Accordingly, in order to be more efficient health system weaknesses should be assessed as well as performance-based plan with such weaknesses can be overcome with the implementation of the new plan the satisfaction is high doctors and staff are provided. Manuscript profile
      • Open Access Article

        3 - Surveying the effect of objective dimensions of electronic payment on using electronic payment systems with moderating role of perceived security and perceived trust of electronic transfer in Mellat Bank branches in Sari city
        Rohoallah Alizadeh Seyed Mehdi Hosseini Ozineh Elham khani
        Abstract Present study tries to survey the effect of objective dimensions of electronic payment on using electronic payment systems with mediating role of subjective dimensions of electronic payment in Mellat Bank branches of Sari city. From standpoint of goal, this stu More
        Abstract Present study tries to survey the effect of objective dimensions of electronic payment on using electronic payment systems with mediating role of subjective dimensions of electronic payment in Mellat Bank branches of Sari city. From standpoint of goal, this study is an applied study and from method point of view is a survey – descriptive and cause - reason study. Statistical population is customers of Mellat Bank branches in Sari city which their numbers are infinite. The questionnaires were distributed randomly and relative classified among 395 customers. The data was analyzed using structural equations and Lisrel software. The results indicate that objective dimensions of electronic payment has impact on using electronic payment systems with mediating role of subjective dimensions of electronic payment in branches of Mellat Bank in Sari city. In this regard, all hypothesis were confirmed and finally some recommendations were provided to branches of Mellat Bank in Sari city. Keywords: Technical securities, transaction processes, security statements, perceived security, perceived trust, the usage of electronic payment system. Manuscript profile
      • Open Access Article

        4 - Liquidity Risk Management in Modern Interbank Payment Systems
        rassol khoshbin Farzin Rezaei Mohammad Ali Rastegar
        In this study, in order to measure the liquidity risk in interbank payment systems, the time series of daily data balances of an Iranian bank's payment systems from 01/01/94 to 31/5/98 and then We examined stationary time series with Dickey Fuller and Philips Peron test More
        In this study, in order to measure the liquidity risk in interbank payment systems, the time series of daily data balances of an Iranian bank's payment systems from 01/01/94 to 31/5/98 and then We examined stationary time series with Dickey Fuller and Philips Peron tests and compared the expected value and risk value of payment systems data with the historical method and compared with the Pareto method. The results of the Kopik and Christofferson tests showed that Pareto's generalized approach to better manage banks' liquidity risk is better than historical method based on daily data of payment systems. The bank can then provide liquidity management operations to manage the liquidity risk in the payment system Manuscript profile
      • Open Access Article

        5 - Assessment of Citizens' Satisfaction in the city of Mashhad from Electronic Payment Systems of Mashhad Municipality using the SERVQUAL Model
        saeid khayatmoghadam
      • Open Access Article

        6 - The Effect of Payment System Based on Performance on the Efficiency of Medical Staff (Case Study: Tehran Shahid Chamran Hospital)
        Fatemeh Sarraf Majidi Takht
        The aim of the study was to investigate the effect of payment system based on performance on the efficiency of medical staff of Shahid Chamran Hospital in Tehran. The research method was descriptive, causal and practical. In order to collect research data, the classifie More
        The aim of the study was to investigate the effect of payment system based on performance on the efficiency of medical staff of Shahid Chamran Hospital in Tehran. The research method was descriptive, causal and practical. In order to collect research data, the classified financial information of the hospital was used. The statistical population of the study consisted of the staff of Tehran Shahid Chamran Hospital and census sampling method. The hospital data were categorized in order to collect the data. The statistical population of the study consisted of all staff members of Shahid Chamran Hospital and census sampling method. To analyze the data, the collected information was first transferred to the Excel spreadsheet and after organizing and performing the necessary calculations, SPSS software was used to analyze the data. Based on the results, the payment system based on performance has a significant effect on both income and costs of medical staff. Considering that in hospitals, as in other organizations, human being plays an essential role as the main axis of the organization, and employees are employed in accordance to governmental laws and regulations, inadequate salary or unfairness, and the inefficiency of the payment system will cause problems.   Manuscript profile
      • Open Access Article

        7 - Investigating the effect of electronic receipt and payment tools on reducing government and bank costs
        Behzad Alinejadi Ahmed Sarlak Cambys HejbarKiani
        AbstractToday To continue their economic life, financial institutions are required to adopt e-banking methods in order to be more competitive, reduce operating costs, increase profitability, and improve the quality of customer service. Electronic services and the develo More
        AbstractToday To continue their economic life, financial institutions are required to adopt e-banking methods in order to be more competitive, reduce operating costs, increase profitability, and improve the quality of customer service. Electronic services and the development of e-banking are a big step towards reducing costs, reducing government spending and even controlling cost. This study aims to investigate the effect of e-banking in reducing banking operating costs and reducing government spending by using a random dynamic general equilibrium and considering the economic sectors of households, enterprises, government and monetary authority and information of private and public banks. To study in the period of 1375-1396. The results indicate that the use of electronic payment and receipt tools will lead to further reductions in bank costs, as well as lower energy prices and government spending.   Manuscript profile
      • Open Access Article

        8 - Liqidity risk management in open market operations with GlueVaR criteria
        Rasoul khoshbin Farzin Rezaei Mohammad Ali Rastegarsorkheh
        Due to the prevalence of granting interbank credit for collateral in order to start open market operations (OMO) in Iran and the need for more liquidity risk management in banks, in this study to manage liquidity risk in interbank payment systems, from the statistical c More
        Due to the prevalence of granting interbank credit for collateral in order to start open market operations (OMO) in Iran and the need for more liquidity risk management in banks, in this study to manage liquidity risk in interbank payment systems, from the statistical community Daily Data of New Payment Systems in the Banking Industry and Statistical Sample of the Time Series The sum of the daily data balances of the payment systems of an Iranian bank from 01/01/94 to 05/31/1398 has been used. Then, according to the data structure and the fact that the time series were not the sums of the normal payment systems, the GlueVaR criterion was used, which was introduced to eliminate the shortcomings of the two CVaR and VaR criteria and is a linear combination of them. Accordingly, the Liquidity Risk appetite chart has been reported with six different scenarios so that banks can store the cash flow of liquid assets in proportion to their attitude. The results show using the GlueVaR criterion to manage liquidity risk, due to the use of two different levels of confidence and two metrics of risk and expected loss, has the necessary flexibility for different attitudes towards liquidity risk. Manuscript profile