List of Articles Customer churn

• Open Access Article
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  1 - Predicting Customer Churn in the Insurance Industry: Identifying the Influential Factors
  samaneh soltani Lifshagerd Kambiz Shahroodi Ebrahim Chirani
• Open Access Article
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  2 - Predicting Customer Churn Using CLV in Insurance Industry
  Vahid Dust Mohammadi Amir Albadvi Babak Teymorpur
• Open Access Article
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  3 - Identifying the influencing factors in customer churn of Kurdistan Telecommunications Company and presenting models for predicting churn using machine learning algorithms
  vida sadeghi Anvar Bahrampour Seyed Ali Hosseini
  10.30495/imj.2023.1987440.1850
• Open Access Article
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  4 - Applying a Decision-making Technique to Evaluate ‎the Key Factors Affecting Customer Churn Using a ‎Text-mining Approach: A Case Study in the Hotel ‎Industry
  Leila Taherkhani Amir Daneshvar hossein Amoozad-khalili MohamadReza Sanaei