List of Articles Customer Citizenship Behavior

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  1 - The Effect of Relationship Marketing On Customer Retention through Customer Engagement Considering Customer Citizenship Behavior
  Reza Pourmohammad morad rezaei dizgah
• Open Access Article
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  2 - The effect of bank and customer relationship value on customer citizenship behavior based on quality and power of impermanent relationship variables (Case study: Saderat Bank of Isfahan)
  Abbas Ghaedamini Harouni Reza Ebrahimzadeh Dastjerdi Mehrdad Sadeghi Majed i Maharani Barzan
• Open Access Article
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  3 - Designing and Explaining the Model of Brand Experience with the Citizenship Behavior of Customers in the Banking Industry
  Mina RezaSoltani Shahrbanoo Gholipour Fereydooni Seyyed Ali Nabavi Chashmi Mojtaba Maleki
  10.30495/jsm.2023.1977819.1748
• Open Access Article
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  4 - Investigating the Impact of Innovation on Customer Participation and Citizenship Behaviors
  fariba bakhshi Alireza Shahraki
  10.22094/jdem.2023.705864