List of Articles . Service quality

• Open Access Article
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  1 - Data envelopment analysis in service quality evaluation: an empirical study
  Seyedvahid Najafi Saber Saati Madjid Tavana
• Open Access Article
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  2 - Investigating the effect of emotional labor on employees' brand image of the organization considering the intermediate variables of organizational commitment and service quality (Case study: BMI)
  Sayyed majid sayyed Hosseini sina Nematizadeh Mirfeiz Fallah