List of Articles کیفیت کارکردی

• Open Access Article
  • Abstract Page
  • Full-Text
  
  1 - esigning a Model for Evaluating Customers’ Perceived Service Quality in Iranian State Banks
  Seyed Alireza Seyedsalehi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - Determining The Dimensions of Service Quality in Banking Industry: Examining The Gronroos Model in Pasargad Banks of the Northwest of Iran
  Soleyman Iranzadeh Hossien Emari Saeed Bakhshayesh