List of Articles نمودار جریان

• Open Access Article
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  1 - Increasing the Customers Score through the EFQM Excellence Model in International Inspection Companies
  Sanaz Rasouli Kamran Jamali Firouzabadi
• Open Access Article
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  2 - System dynamics modeling for assessment of customer satisfaction criteria at the level of comprehensive quality management
  Hasan Dehghan Dehnavi Zahra Delshad