List of Articles نرخ ناسازگاری ماتریس Open Access Article Abstract Page Full-Text 1 - Designing a Model and Providing a Policy for Improving the Performance of Urban Call Centers Using the ANP / DEA Technique (Case Study: East Azarbaijan Region Telecommunications ebrahim keivan Soleyman Iranzadeh 10.30495/ijpa.2022.67208.10878 Open Access Article Abstract Page Full-Text 2 - Prioritization and Analysis of Factors Affecting the Efficiency of Local Telephone Exchanges Using ANP/ DEA Technique (Case Study: Telecommunications of East Azerbaijan Region) ebrahim keivan Soleyman Iranzadeh 10.30495/imj.2022.1927404.1592