List of Articles عوامل جذاب Open Access Article Abstract Page Full-Text 1 - A Study on the Effect of Shopping Attractiveness and the Environment on Customers' Satisfaction with the Shopping kambiz heidarzadeh maryam abghari Open Access Article Abstract Page Full-Text 2 - Designing a Two-Dimensional Model of Customer Loyalty (Qualitative Approach Based on Grounded Theory) mahboube nouri nasab seyed kamran nour bakhsh farideh hagh shenas kashani