List of Articles رضایتمندی مشتری Open Access Article Abstract Page Full-Text 1 - Prediction of Customer Satisfaction level in after-sales service in automotive industry- Dealers in Saipayadak Co. Reyhaneh Varasteh Ahmad Ebrahimi 10.30495/jmfr.2022.19571 Open Access Article Abstract Page Full-Text 2 - Presentation of value-making model in the banking services industry (Case Study: National Bank of Fars Province) Seyyed Alireza Mosavi Open Access Article Abstract Page Full-Text 3 - Investigating Factors Influencing Tejarat bank's Customer Loyalty M. A. Abdolvand K. Abdoli Open Access Article Abstract Page Full-Text 4 - The Examination of the Relationship between Customer Satisfaction of Service Quality in Iranian Private Banking Industry (Analysis Based on Integrated SERVQUAL Model) H. Vazifehdoost Z. Akbarpour K. Hamdi J. Mohammadzadeh Rostami Open Access Article Abstract Page Full-Text 5 - Factors Affecting Customer Retention Among Cell Phone Users Gh. Ansariranani M. Mohamadian A. Sina Ghods, Open Access Article Abstract Page Full-Text 6 - The Effect of Developed Social Support on Customer Satisfaction and Citizenship Behavior karim hamdi Open Access Article Abstract Page Full-Text 7 - A Consideration of relationship between perceived effectiveness of coaches and customers’ satisfaction in Municipality`s Sports Complexes in Tehran Tayebeh zargar Razieh Safaei Open Access Article Abstract Page Full-Text 8 - ارائه مدل مدیریت دانش سازمانی در جهت رضایتمندی مشتریان و افزایش سهم بازار با رویکرد فرآیند گرا در بانک صادرات استان گلستان عباس کوهی محمد صادق صبوری روح الله سمیعی Open Access Article Abstract Page Full-Text 9 - Identifying and examining the cause-effect relationships of the effective criteria of procurement time, cost and customer satisfaction in Omni-Chanel distribution network using DEMATEL Seyed Ghiasuddin Taheri Mehrzad Navabakhsh Hamid Tohidi Davood Mohammaditabar Open Access Article Abstract Page Full-Text 10 - A Survey on Measuring Customers Satisfaction by Using Group Decision Making and Ftopsis Technique (Case Study: Parsparnd Hayan Company) Ali-Akbar Farhangi Mahmmud Lotfi Bahare Karbasian Open Access Article Abstract Page Full-Text 11 - Investigating the effect of service quality and satisfaction on hotel customers' loyalty in Kurdistan province seyed mohammad mosavi jad reza shafei maryam sharifi haydar mohammadi Open Access Article Abstract Page Full-Text 12 - ارائه مدل مدیریت دانش سازمانی در جهت رضایتمندی مشتریان و افزایش سهم بازار با رویکرد فرآیند گرا در بانک صادرات استان گلستان عباس کوهی محمد صادق صبوری روح الله سمیعی Open Access Article Abstract Page Full-Text 13 - بررسی رابطه بین کیفیت خدمات بانکداری الکترونیکی با رضایتمندی، علایق رفتاری و استنباط مشتریان از خدمات الکترونیکی بانک ملّی (مورد مطالعه:بانک ملّی، شعب شرق تهران) جلال حقیقت منفرد مرضیه شعبانی بهمند Open Access Article Abstract Page Full-Text 14 - بررسی تاثیر مستندات برند، آوازه ی برند و هویت برند بر رضایتمندی و وفاداری مشتری از برند(مطالعه موردی : بانک دی) مصطفی عبدی نادره السادات نجفی زاده Open Access Article Abstract Page Full-Text 15 - Investigating the effect of perceived service quality on customer satisfaction of Hakopian Company mohammad hossein taheri Open Access Article Abstract Page Full-Text 16 - Examining the effect of service quality on repeat visits, repurchase intention and word of mouth advertising with regard to the mediating role of customer trust and satisfaction in online shopping of health and cosmetic products (case study: Mahland fahameh farahbakhsh
