List of Articles الگوی سروکوال Open Access Article Abstract Page Full-Text 1 - Assessment of service quality of Astan-e Quds Razavi's libraries based on ServQual Faramarz Soheili elham yari Aliakbar Familrohani Open Access Article Abstract Page Full-Text 2 - Evaluation of Educational Service Quality in Postgraduate Programs at Islamic Azad University, Ardabil Branch, on the basis of SERVQUAL Model S. ستاری Y. نامور A. راستگو