List of Articles اعتماد مشتریان Open Access Article Abstract Page Full-Text 1 - The Effect of Communication Effectiveness on Customer Satisfaction with the Mediating Role of Perceived Value, Perceived Quality and Customer Trust (Case Study: Customers of Bank Shahr in Qazvin Province) vahideh alipoor mohammad Bashokouh Ajirlo atefeh mehri bazghaleh anis mehri bazghaleh 10.30495/jomm.2022.66113.1921 Open Access Article Abstract Page Full-Text 2 - Identify Factors Affecting the Development of Electronic Banking (using the Delphi technique) Latif Emami Farshid Namamian Open Access Article Abstract Page Full-Text 3 - Investigating the Role of Word of Mouth in the Relationship between Trust and Shopping Behavior of Consumers of Sports Products in Guilan Province abbas khodayari seyavash khodaparast javid pourabdi