List of Articles اعتماد مشتری Open Access Article Abstract Page Full-Text 1 - Proposing and Analyzing a Model for the Influence of Ethical Sales Behavior on Customers Loyalty with a Case Study in Parsian Insurance Company. Razieh Peshman حمزه کاظمی مهیاری Open Access Article Abstract Page Full-Text 2 - The Effect of Affiliate Marketing on Purchase Intention of Customers: Investigation of the Mediator Role of Customer Trust and the Moderator Role of Customer Involvement and Customer Perceptions. (Case Study: Food Industry) Maedeh Masoumi Asadollah Kordenaeij Asghar Moshabaki 10.30495/jomm.2022.63707.1877 Open Access Article Abstract Page Full-Text 3 - The Effect of Communication Effectiveness on Customer Satisfaction with the Mediating Role of Perceived Value, Perceived Quality and Customer Trust (Case Study: Customers of Bank Shahr in Qazvin Province) vahideh alipoor mohammad Bashokouh Ajirlo atefeh mehri bazghaleh anis mehri bazghaleh 10.30495/jomm.2022.66113.1921 Open Access Article Abstract Page Full-Text 4 - Proposing and Analyzing a Model for the Influence of Ethical Sales Behavior on Customers Loyalty with a Case Study in Parsian Insurance Company R. Pezhman H. Kazemi Mahyari Open Access Article Abstract Page Full-Text 5 - Assessment Refah and Shahrvand Chain Stores’ Customers Loyalty (Case Study: Tehran Stores) R. Ahmadi M. Donyaei K. Navabizand Open Access Article Abstract Page Full-Text 6 - A Survey of the relationship between E-Service qualities and customer loyalty in Mellat Bank Syyad Mehdi Alvani Masoud Said Panah Open Access Article Abstract Page Full-Text 7 - Identify Factors Affecting the Development of Electronic Banking (using the Delphi technique) Latif Emami Farshid Namamian Open Access Article Abstract Page Full-Text 8 - The Diamond Model of Digital Marketing Capabilities in Chain Stores with an Approach to Improving Productivity Tahmooreth Hasanqolipouriasori Maryam Osati Mohammad Aghaei Masoud Keimasi 10.30495/qjopm.2023.1961564.3394 Open Access Article Abstract Page Full-Text 9 - The Mediating Role of Customer Commitment and Trust in the Relationship Between Corporate Social Responsibility and Customers' Behavioral Intentions Reyhaneh khizab maryam rostami jam khaneh Majid Nasiri Razieh Khizab Open Access Article Abstract Page Full-Text 10 - Investigating the Impact of Success Factors on Sustainable Electronic Customer Relationship Management on the Performance of an Insurance Company in the Context of Covid-19 Epidemic Mohammad Abbasian Saied Sehhat 10.30495/msds.2021.1939959.1011 Open Access Article Abstract Page Full-Text 11 - Investigation of the Effect of Loyalty on Customer Repurchase of Dairy Products Javad Rafati; Reza Aghamoosa Abdollah Naami Open Access Article Abstract Page Full-Text 12 - The Effect of Customers Preferences towards WOM (Case Study: Fast Food Restaurant Industry) Javad Rafat Reza Aghamoosa Kimia Zand Habibi Open Access Article Abstract Page Full-Text 13 - بررسی رابطه بین کیفیت وبسایت و قصد خرید مجدد مشتریان موردمطالعه: فروشگاه اینترنتی دیجی کالا نیلوفر کیا مهدی کریمی زند Open Access Article Abstract Page Full-Text 14 - Investigating the Role of Word of Mouth in the Relationship between Trust and Shopping Behavior of Consumers of Sports Products in Guilan Province abbas khodayari seyavash khodaparast javid pourabdi Open Access Article Abstract Page Full-Text 15 - Investigating and analysis of the impact of service quality and trust on customer loyalty in e-commerce Alinaghi Rezaie سامان فروتنی Mohsen Katebi Jahromi علیرضا کاتبی جهرمی Open Access Article Abstract Page Full-Text 16 - Investigating the effect of electronic word of mouth practices on the mobile banking adoption intention due to the role of trust and costomer involvement (Case study: Bank Mellat customers in Tehran) مسعود صمدزاده Setareh Akhavan
