List of Articles customization Open Access Article Abstract Page Full-Text 1 - The role of service quality in the relationship between standardization and customization of products with customer satisfaction and loyalty "A case study of companies operating in Rasht Industrial City" morteza hazrati Open Access Article Abstract Page Full-Text 2 - Prioritization of Effective Factors on CRM Implementation in Parsian International Hotels Company in Tehran Hamidreza Saeednia Ali Dastjerdi Ali Jafari Sohi Open Access Article Abstract Page Full-Text 3 - The Examination of Various Dimensions of Comprehensive Quality Management on Mass Customization Hesam Zand Hesam Somayeh Farid