List of Articles Service Provider Open Access Article Abstract Page Full-Text 1 - A Framework for Evaluating Cloud Computing User’s Satisfaction in Information Technology Management Nazanin Pilevari Abbas Eshlaghy Maryam Sanaei Open Access Article Abstract Page Full-Text 2 - Factors Affecting Customer Retention Among Cell Phone Users Gh. Ansariranani M. Mohamadian A. Sina Ghods, Open Access Article Abstract Page Full-Text 3 - The Attractiveness of Personalized Services for Mobile Users and Its Effect on the Service Providers Switching Behavior of the Customers A. H. Neisi M. Ghanavati Open Access Article Abstract Page Full-Text 4 - Identifying Misbehavior Affecting Inefficiency and Failure of Administrative Health Policies in Education soqra mohammadi hamed Rahmani Gholamreza Memarzadeh Tehran Open Access Article Abstract Page Full-Text 5 - AN INTEGRATED FIS-QFD MODEL FOR EVALUATION OF INTERNET SERVICE PROVIDER Arash Sharafi Masouleh Mohammad Bagher Fakhrzad