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      • Open Access Article

        1 - Teachers' challenges for virtual education during the corona pandemic: a phenomenological study
        Mohsen Soleymani abbas ghanbari baghestan
        The spread of the corona virus has caused the closure of face-to-face education and the forced transition of the country's education system to virtual education. After two years, when virtual education has gradually ended and face-to-face education has been establi More
        The spread of the corona virus has caused the closure of face-to-face education and the forced transition of the country's education system to virtual education. After two years, when virtual education has gradually ended and face-to-face education has been established, it is necessary to study the challenges and problems of virtual education from the perspective of teachers as the main pillar of education. This research has been done with the aim of studying the challenges of virtual education and evaluating teachers of this style of education. This study was conducted in the framework of a qualitative approach and with the phenomenological method, in which data was collected using a semi-structured interview. The interviewees were 12 elementary school teachers in Tehran who were selected through purposive sampling and the interviews were continued until theoretical saturation was reached. The findings of the research showed that teachers' perception of the challenges of virtual education includes 4 main themes and 19 sub-themes, which main themes include material and technological challenges, challenges of education governance, challenges of the hidden elements of education, and challenges of the teacher training system. Manuscript profile
      • Open Access Article

        2 - “Investigating the role of public relations on honoring and gaining client satisfaction in the performance of Saba Net Company in the days of Corona pandemic”
        محمد قاسمی سید نوید موسوی زاده
        The purpose of this study is to "investigate the role of public relations on honoring and obtaining client satisfaction in the performance of Saba Net Company in the days of the Corona pandemic." This research was applied in terms of purpose and descriptive-survey resea More
        The purpose of this study is to "investigate the role of public relations on honoring and obtaining client satisfaction in the performance of Saba Net Company in the days of the Corona pandemic." This research was applied in terms of purpose and descriptive-survey research. The statistical population of the present study was the audience of Saba Net Company in providing distance services such as social networks, online chat and telephone services in 1400. Determination of sample size using Cochran's formula and sampling method was available as sampling. 265 respondents who answered the questionnaires completely were selected. The research tool was a questionnaire and LISREL 8.8 software was used. The results of the analysis showed that public relations had a positive and significant effect on the performance and customer satisfaction in the performance of Saba Net Company and the findings indicated that these technologies with new capabilities and facilities that have provided organizations, increase respect. It has become a customer as well as an increase in customer satisfaction in the days of Corona. Manuscript profile