List of Articles مدیریت ارتباط با مشتری Open Access Article Abstract Page Full-Text 1 - Providing a model for the market of selling new goods by one-to-one marketing method AFSANEH ZAMANI MOGHADAM Open Access Article Abstract Page Full-Text 2 - A Study of Socio-Cultural Development of Organizations Relying on Redesigning Customer Relationship Management Model in Media Centers of Iranian Organizations (Case Study: Kargaran Welfare Bank) Kamran Kianimanesh Aliakbar Farhangi Seyed Jamaleddin Tabibi Open Access Article Abstract Page Full-Text 3 - Green- Closed Loop Supply Chain Network Design by Considering Customer Relationship Management and solving it using Multi-Objective Genetic Algorithm Mohsen Etemad Navid Nezafati Mohammad Reza Fathi 10.22034/jest.2021.45374.4729 Open Access Article Abstract Page Full-Text 4 - The utilization of customer relationship management system for assessment of the level of customer loyalty and its impact on brand image (Case Study: Davan Sanaat Company in Shiraz) Mina Akhbariazad Mehrnaz Amiri davani Open Access Article Abstract Page Full-Text 5 - A Comparative Analysis of Customer Relationship Management (CRM) in Three Iranian Banks Based on Swift Approach mohsen alvandi mohammad karimi Open Access Article Abstract Page Full-Text 6 - Factors Affecting Customer Loyalty: Study on the Role of Customer Relationship Management Quality as mediation and Brand image as moderator Ehsan Safaei Seyed Morteza Ghayour Baghbani Morteza Rojui Toktam Pishfang Open Access Article Abstract Page Full-Text 7 - عوامل موثر بر عملکرد مدیریت ارتباط با مشتری، مبتنی بر رفتار مشتریان محمد طالقانی فروزش فلاح حسن پور Open Access Article Abstract Page Full-Text 8 - رویکرد دادهکاوی در بخشبندی بازار مشتریان به منظور اتخاذ استراتژیهای کارا (مطالعه موردی صنعت مخابرات) محمد ولایتی فرهاد حسین زاده لطفی محمدرضا شهریاری فریدون رهنمای رود پشتی Open Access Article Abstract Page Full-Text 9 - Measuring the quality of customer relationship management for the development of digital marketing strategies in Shahr Bank Mohammad Reza Javid Sina Nematizadeh Behrouz Ghasemi 10.30495/fed.2023.702195 Open Access Article Abstract Page Full-Text 10 - عوامل مشتریگرایی و مدیریت روابط مشتری زهرا علیپور درویش حمیدرضا سعیدنیا عطیه نوری زاده قصری Open Access Article Abstract Page Full-Text 11 - طراحی الگوی مدیریت ارتباط با مشتری در شبکههای اجتماعی مجازی مبتنی بر بازاریابی سببی ali reza salehi hossine vazifeh dust parviz saeedi Abdolaziz Paghghe