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• Shabannezhad.Fatemeh The CRM and ERP Impact on Value (Performance) Organizations Taking into Account of Mediator Integrated System and Process (Case Study: Mehvarsazan Iran Khodro Company) [ Vol.2, Issue 5 - Summer Year 1396]
• Shahri Mejarshin.Aliakbar Investigating the role of Social Responsibility, Service Quality, and Corporate Identity of Organizations and Customers on Customer Satisfaction and Loyalty (Case Study: Pasargad Bank) [ Vol.2, Issue 5 - Summer Year 1396]