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• Famil Rohani.Ali Akbar Famil Rohani Assessment of service quality of Astan-e Quds Razavi's libraries based on ServQual [ Vol.9, Issue 32 - Spring Year 1395]
• Familrouhani.Seyed Aliakbar Assessment of service quality at public libraries in Hamadan city based on LibQual [ Vol.9, Issue 34 - Autumn Year 1395]