Comparative study on communication skills of Bushehr academic librarians

Subject Areas : Journal of Knowledge Studies

Shohreh SeyyedHosseini ¹ , Abdolrasoul Khosravi ² , Reza BasirianJahromi ³

1 - MSc in Medical Library and Information science, Bushehr University of Medical Sciences
2 - Assistant Professor in Medical Library and Information Science Department, Bushehr University of Medical Sciences
3 - Lecturer in Medical Library and Information Science Department, Bushehr University of Medical Sciences

Received: 2015-04-27 Accepted : 2015-07-30 Published : 2016-08-22

Keywords: communication skills, Users, Librarians, Academic Libraries,

Abstract :

Purpose: This comparative study aims to investigate the communication skills of Bushehr academic librarians from the users and librarians’ viewpoint. Methodology: Survey-descriptive method was used to conduct this study. Population included all academic librarians in Bushehr municipality – both in Ministry of Science, Research and Technology and Ministry of Health and Medical Education- who adopted as an enumerative population and the users (4340 students in Persian Gulf University and 2799 students in Bushehr University of Medical Sciences) who selected as a random sampling. Required data were gathered by Queendom questionnaire and analyzed by SPSS 16.0. Findings: The results showed that the communication skills of academic librarians are more than average. In addition, there is not any significant difference between communication skills parameters and demographic characteristics. Conclusion: According to the results, the high level of communication skills of librarians could lead to better services, and improving the level of the service quality

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