Evaluation of the success rate of smart cities in meeting the needs of the disabled (case study, Mashhad city)
Keywords: Smart city, disabled people, policy making, digital platforms, Mashhad,
Abstract :
Current cities do not provide the same services to all demographic groups. For this reason, it is very necessary to fix this defect. Some managers claim that the development and expansion of smart cities has solved these concerns. But disabled people still face many problems. For this purpose, this survey was conducted to determine the capability of smart cities in meeting the needs of the disabled. The survey method was descriptive and analytical. The required data was collected from 130 experts working in Mashhad Municipality. The required sample was selected by available sampling method. The data collection tool was a researcher-made questionnaire, the validity and reliability of which was confirmed by using experts' opinions and Cronbach's alpha test. The resulting data were analyzed based on type, with the help of Spearman's correlation coefficient, chi-square and multiple regressions. The results showed that although Mashhad is classified as a smart city. However, unlike the world's first-class cities in this area, Mashhad has fundamental weaknesses in meeting the needs of the disabled. To solve these deficiencies, it is necessary to pay attention to these variables: the presence of disability in policies; Colleagues from other organizations, the same administrative processes and attention to digital platforms; Inviting the real representatives of the disabled in policy making and implementation; Preparation of accurate and regular statistics of the disabled population; providing conditions for cost-effective use of the provided infrastructure; Proportionate distribution of available facilities based on the distribution of disabled people; Access of the disabled to the Internet at a suitable speed and the use of related specialist forces. Accordingly, the most urgent policy is related to technological solutions that deal with different dimensions of discrimination for the real presence of disabled people in everyday urban life.
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