Evaluating the Performance of Management in Engineer Traininig Centers of Iran Based on Fuzzy Approach: A case study

Subject Areas : Business Management

Hassan Khademi Zare ¹ , Mahnaz zarei ²

1 - Assistant Professor of Industrial Engineering, Yazd University
2 - Member of Scientific Board of Industrial Engineering Department, Shiraz Branch, Islamic Azad University, Shiraz, Iran

Received: 2010-04-29 Accepted : 2010-12-08 Published : 2010-12-22

Keywords: Performance Evaluation, fuzzy sets, RADAR logic, European Foundation for Quality Management (EFQM) excellence model, Engineering education,

Abstract :

One of the key factors that lead organizations and high education centers to deficieney is that their processes and obtained results are not evaluted well. In the case that high education centers realize their positions well and become aware of their weaknesses, they will no doubt attempt to eliminate those deficiencies. The purpose of this research, whose implementation scope is one of the technical-engineering complexes, is to present a method for the evalution of the performance of management in engineer training centers based on the European Foundation for Quality Management (EFQM) excellence model. Since the existing decision – making environment of high education centers, like many other organizations, is generally fuzzy and vague, for a further adjustment of the mentioned method with the existing situations of high education centers the proposed model is designed in fuzzy environments so that we would be able to evaluate the management performance of high engineering education centers in a more accurate way. 

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