Evaluation and Model Presenting of Human Resource Agility in order to Improve Operational Processes (Case study: East Azerbaijan Gas Company)
Subject Areas : Production Management
Houshang Taghizadeh
1
(Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran)
Mostafa Ziyaei Hajipirlu
2
(Department of Industrial Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran)
Keywords: Organizational Agility, Human Resource Empowerment, Human Resource Agility, East Azarbaijan Gas Company,
Abstract :
The aim of this study was to evaluate and present a model of human resource agility in the East Azarbaijan Province Gas Company. The statistical population includes all official, contract employees, and designated third-party staff. According to available statistics, the number of employees at the time of the survey was 1806. To assess the community from the perspective of agility, a localized agility questionnaire was prepared. Its validity and reliability were evaluated by the content validity approach and assessing internal consistency, respectively. To evaluate the status of the statistical population from the perspective of agility, no sampling was done and a questionnaire was sent to all members of the statistical population. After sending it in four follow-up rounds, 1111 questionnaires were received and the relevant analyzes were performed based on them. In order to achieve the agility model, a total of 24 experts were interviewed, and the process of data collection and simultaneous analysis showed that after 16 interviews, a new code could not be extracted and theoretical saturation was achieved; but for ensuring, the collection of qualitative data continued until interview 24. Taking into account the duplicate open codes, a total of 2026 codes were collected, which after classifying the overlapping concepts, were classified into 94 concepts. Finally, the model of capacity building and resilience of human resources based on the data-based approach is explained and analyzed, and suggestions related to the promotion of agility are presented based on the findings.
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