Organizational intelligence with emphasis on advanced administrative system

Subject Areas : Futurology

Shahram Sader ¹ , Sirajuddin Mohebi ^{2 *} , Hassan Soltani ³

1 - Department of Public Administration, Kish International Branch, Islamic Azad University, Kish Island, Iran
2 - Department of Management, Shiraz Branch, Islamic Azad University, Shiraz, Iran
3 - Department of Management, Shiraz Branch, Islamic Azad University, Shiraz, Iran

Received: 2024-08-31 Accepted : 2025-01-27 Published : 2025-11-13

Keywords: administrative system reform, government organizations, organizational intelligence,

Abstract :

Objective: This research was conducted with the aim of providing a model of organizational intelligence with a focus on reforming the administrative system.

Methods: The information needed for the research to provide the model was collected from among experts, i.e. 17 professors, managers and assistants of information technology of government organizations with at least ten years of work experience in the public sector with relevant work experience and relevant educational qualifications. In this research, using Interpretive Structural Modeling (ISM), a model was designed in line with the research title.

Conclusion: The components of organizational intelligence include work process improvement, performance monitoring and evaluation, cost and time reduction, and corruption prevention factors. Work process improvement factors include the use of artificial intelligence, management information systems, increasing the speed of administrative processes and intelligent decision-making, along with monitoring and performance evaluation factors, including data analysis, employee performance evaluation, and performance transparency, along with cost and time reduction factors, including the use of smart technology. , sharing knowledge and preventing wastage of resources along with corruption prevention factors including smart financial systems, transparent access to information and reward system based on efficiency leading to the reform of the administrative system including upgrading the performance evaluation system, developing human resources, establishing organizational culture, increasing justice And discrimination is eliminated

References:

منابع
1. جعفری باقی آبادی، سمیه؛ نوروزی، علیرضا، وصفی، محمدرضا و مرادی، شیما. (1401). ضرورت اشتراک دانش میان‌سازمانی در هوشمندسازی مراکز اطلاعات و دانش در شهرهای هوشمند. پژوهشنامه کتابداری و اطلاع رسانی، 12(2)، 5-28.
2. دوالی، محمد مهدی؛ نقدزاده، امیرسینا و رسولی، نسرین. (1402). طراحی مدل هوشمندسازی سازمان با تکنیک تحلیل داده‌بنیاد. علوم و فنون مدیریت اطلاعات، 9(1)، 139-170.
3. مهدی‌بیگی، نجمه و یعقوبی، اسماعیل. (1400). سازمان هوشمند؛ رهیافت توسعه مبتنی بر اصلاح نظام اداری. حکمرانی و توسعه، 1(2)، 43-60.
4. Anthopoulos, L., Sirakoulis, K., & Reddick, R., (2022). Conceptualizing Smart Government: Interrelations and Reciprocities with Smart City. 4(33) 1-28.
5. Augusto, J.C. (2009). Editor Past, present and future of ambient intelligence and smart environments. International Conference on Agents and Artificial Intelligence. Berlin: Springer: 3-15.
6. Davali, M.M., Naghdzadeh, A., and Rasouli, N. (2023). Designing an Organizational Intelligence Model with the Data Analysis Technique. Sciences and Techniques of Information Management, 9(1), 139-170.[in persian]
7. David, F.R. (2013). Strategic Management. Trans: Parsaian A, Arabi SM. Tehran: Office of Cultural Research.
8. El Haiba, M., Elbassiti, L., Ajhoun, R. (2017). Smart Organization: Improving Innovation Performance through Recommendation. Conference of Vision 2020: Sustainable Economic development, Innovation Management, and Globa Growth, Mohammed V University in Rabat, Morocco: 4557-4567.
9. El Haiba, M., Elbassiti, L., Ajhoun, R. (2017). Smart Organization: Improving Innovation Performance through Recommendation. Conference of Vision 2020: Sustainable Economic development, Innovation Management, and Globa Growth, Mohammed V University in Rabat, Morocco: 4557-4567.
10. Faúndez-Ugalde, A., Mellado-Silva, R., and Aldunate-Lizana, E. (2020). Use of artificial intelligence by tax administrations: An analysis regarding taxpayers’ rights in Latin American countries. Computer Law & Security Review, 38, 1–13.
11. Gotcheva, N., Watts, G. and Oedewald, P. (2013). Developing smart and safe organizations: an evolutionary approach. International Journal of Organizational Analysis, 21(1): 83-97.
12. Ismail, H. and Al-Assa'ad, N. (2020). The Impact of Organizational Intelligence on Organizational Agility: An Empirical study in Syrian Private Banks. International Journal of Academic Research in Business and Social Sciences, 10(2): 465-483.
13. Kaviyani Joopari, M., Ghanbari, A.M. and Peymany Furoshany, M. (2017). Investigation of the Factors Affecting on Probability of Company Acquisition (Focusing on Refining and Petrochemical Companies). International Journal of Finance & Managerial Accounting, 2(5), 9-22.
14. Liaw, S., Liyanage, H., Kuziemsky, C., Terry, A. L., Schreiber, R., Jonnagaddala, J., and de Lusignan, S. (2020). Ethical use of electronic health record data and artificial intelligence: Recommendations of the Primary Care Informatics Working Group of the International Medical Informatics Association. Yearbook of Medical Informatics, 29(1), 51–57.
15. Maccoby, M. (2015). Strategic intelligence: Conceptual tools for leading change. New York: Oxford University Press.
16. Newman, J., Mintrom, M. and O'Neill, D. (2022). Digital technologies, artificial intelligence, and bureaucratic transformation. Futures, 136, 102886.
17. Pour Kiani, M., Pourjafari Jozam, M. & Pourjafari Jozam, M. (2020). Organizational Intelligence, Survival Factor of Today’s Organizations. International Journal of Advanced Studies in Humanities and Social Science, 9(2): 150-164.
18. Rapini, A. (2023). Administrative Science, Total War and Social Reform. A Social History of Administrative Science in Italy, 59–89.
19. Tabarsa, G.A., Rezaian, A. and Nazaripour, A. (2011). Designing and explaining the competitive advantage model based on organizational intelligence in knowledge-based organizations. Modern Marketing Research, 2(1), 47-72. [in persian]
20. Waldman, D.A., Ramirez, G.G., House, R.J. and Puranam, P. (2001). Does leadership matter? CEO leadership attributes and profitability under conditions of perceived environmental uncertainty. Academy of management journal, 44(1),134-143.