The effect of corporate social responsibility on job burnout and the mediating role of mental health and job stress: Case study (corporate employees of the West Azerbaijan Province Social Security Organization)
Subject Areas : Human Capital Empowerment
Reza Rostamzadeh
1
,
Mahrokh Lotfollahi Haggi
2
,
Peyman Ebrahimi Zangalani
3
*
1 - Department of Management, Urmia Branch, Islamic Azad University, Urmia, Iran
2 - Public Administration, Islamic Azad University, Urmia, Iran
3 -
Keywords: Corporate social responsibility, burnout, job stress, psychological safety,
Abstract :
Corporate social responsibility has attracted the attention of many researchers and experts due to its potential impact on employee attitudes and behaviors. This study investigates the effect of corporate social responsibility on employee burnout, examining the mediating effects of job stress and psychological safety. A research questionnaire was designed using the GoogleForms web-based software and sent to employees, and finally 209 corporate employees of the Social Security Organization participated in this study. Participants were selected using stratified random sampling. Structural equation modeling (SEM) and SMART PLS 4.1.1 software were used to test the hypothesized relationships. The findings support all hypotheses. Corporate social responsibility had a positive relationship with employee burnout, job stress and psychological safety. The mediating role of job stress and employee psychological safety with job burnout also had positive and significant effects. This study contributes to the corporate social responsibility literature by examining the effect of corporate social responsibility on job burnout and the underlying mechanisms and boundary conditions of these relationships. The findings suggest that organizations can reduce employee burnout by implementing CSR initiatives, which in turn can reduce job stress and improve psychological safety. Organizations should also consider the role of psychological safety, job stress, and employee burnout when designing and communicating CSR initiatives.
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