Investigate effect of moderating the productivity of manpower in relation in Organizational Trust and Organizational Citizenship Behavior

Subject Areas : Educational management

mahmood danyali deh hoz ¹ , Hossein Mansoori ²

1 - Assistant Professor and Faculty Member of the Faculty of Humanities at Islamic Azad University, Izeh Branch
2 - Hormozgan Province- Bandar Abbas- Hormozgan University- Faculty of Management and Accounting - Management Department

Received: 2018-06-25 Accepted : 2018-12-18 Published : 2019-05-22

Keywords: organizational citizenship behavior, Organizational Trust, productivity of manpower,

Abstract :

Purpose: The main purpose of this study was to investigate the effect of moderating the effectiveness of productivity of manpower on the role of organizational trust in the incidence of organizational citizenship behavior. Method: The present research is based on the philosophical foundations of research in the group of pro-paradigm group. It is considered to be a category of applied research and it is descriptive (non- experiment) and survey type of correlation as a method of data collection. The statistical population of this research includes all employees of Islamic Azad University, Izeh district, selected by random sampling method of 118 people. Three questionnaires of or-ganizational trust, organizational citizenship behavior and human resource productivity were used to collect data. In order to confirm the content validity, experts and experts were used and for verifying the construct validity, a confirmatory factor analysis was used. Then, Cronbach's alpha coefficients were calculated for reliability of the questionnaires, reliability coefficients of organizational trust questionnaire was 88.4%, organizational citizenship be-havior was 88.7% and productivity of manpower was 79.5%. Findings: The findings of the research showed that organizational trust in organizational citi-zenship behavior was observed among employees in Izeh Islamic Azad University, which, considering the productivity of manpower as a moderating variable, the intensity of the rela-tionship between organizational trust and citizenship behavior An organization increases. Results: Administrators s to promote investment on organizational trust and management of productivity of manpower can be seen more and more are in Organizational Citizenship Behavior.