Comparison of the Results of Performance Appraisal Using Traditional Method and 360-Degree Feedback: The Relationship with Employee Satisfaction in Lorestan University of Medical Sciences

Subject Areas : مدیریت

Nasser Javaherizadeh ¹ , Javad Mehrabi ² , Farhad Bazvand ³

1 - دانشکده علوم انسانی، دانشگاه آزاد اسلامی واحد بروجرد
2 - دانشکده مدیریت و حسابداری، دانشگاه آزاد اسلامی قزوین(عهده¬دار مکاتبات)
3 - دانش آموخته دانشگاه آزاد اسلامی بروجرد

Received: 2013-10-28 Accepted : 2013-10-28 Published : 2011-10-23

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Abstract :

This article reports part of the results of a research conducted at Lorestan University of Medical Sciences in 1389. The study aimed at comparing the employee performance appraisal results in terms of current methods and 360-degree feedback and examining their possible relationship with employee satisfaction. Accordingly, based on the nature of research, the sample was taken from four groups: staff (N=113), managers (N=41), subordinates and patients (N=300) and colleagues (N=300). The samples were selected based on random sampling and quota sampling methods. Data were collected through standard questionnaires. The findings indicated that there is a significant difference among the results of performance appraisal by traditional method and 360- degree feedback in the four groups: colleague’s appraisal, staff evaluation, self assessment and manager’s appraisal. The performance appraisal by 360-degree feedback method has a greater impact on employee satisfaction