A Survey on Effects of Information Technology on Employee’s Empowerment (Case Study: West Regional Electricity Distribution Companies Kermanshah)

Subject Areas : Industrial Management

Omid Ardalan ¹ , Farhad Vafaei ² , Shahram Jenabi ³ , Mojtaba Almasi ⁴

1 - University of Imam Ali (AS)
2 - Assistant Professor, University of Kurdistan, Kurdistan, Iran
3 - Assistant Professor, University of Razi, Kermanshah, Iran
4 - Assistant Professor, University of Razi, Kermanshah, Iran

Received: 2014-05-15 Accepted : 2017-04-17 Published : 2017-05-22

Keywords:

Abstract :

IT organizations have capabilities to create value, so they have made huge investments for the deployment of information technology. One of the values that organizations can create is to use this technology in their organizations in order to empower the employees. The aim of this study is to examine the effects of information technology on the job empowerment. The population consists of staff working at Kermanshah province in the west regional electric distribution company. Using the systematic random sampling method, the sample size is 181 people. The questionnaire’s validity and reliability was measured and approved. In this study, the use of information technology in the organization was studied, so after ensuring its application, its effects on empowering employees were investigated. For this purpose, relevant indicators of empowerment were considered, including improving the quality of performance, knowledge, job opportunities, independence and freedom of action, responsibility, decision-making, self-control and identified professional development. The results of this study showed that the use of IT to improve the quality of performance is (.011 ₌ α), Knowledge (.000₌α), Job opportunities (.000₌α), Independence and freedom of action (.000₌ α), Responsible for deciding (.002₌ α), Self-control (.000₌ α) and professional development of employees (.000₌α) and all show that there is a significant positive relationship. In the end, we conclude that the greatest impact of information technology on improving the quality of electricity distribution companies is the employee’s performance.

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