The Effect of Total Quality Management (TQM) and Organizational Learning on Innovation in Industrial Companies
Subject Areas : Industrial Management
Sadegh Feizollahi
1
(Lecturer, MS in Industrial Management, Faculty Member of Islamic Azad University, Mehran Branch)
Alireza Shirmohammadi
2
(Lecturer, MS in Industrial Management, Ilam Payam Noor University. Ilam, Iran)
Addel Fatemi
3
(Assistant Professor in Statistics, Islamic Azad University, Sannandej Branch, Sanandaj, Iran)
Keywords:
Abstract :
Many scholars have suggested that both Total Quality Management (TQM) and organizational learning can individually and effectively promote innovation. However, the question remains as to whether a relationship exists between TQM and organizational learning. This study has two main goals: (1) to determine the relationships between TQM, organizational learning, and innovation performance (2) to test a proposed model explaining the relationships among TQM, organizational learning, and innovation performance through empirical examination.Taking into consideration a sample of industrial companies and using a questionnaire for collecting data, this study examines three hypotheses and tests the proposed model. The principal findings of this study are as follows; (1) SEM analysis shows that the TQM-organizational learning-innovation performance model has goodness-of-fit, (2) TQM has significant and positive effects on organizational learning, and (3) TQM and organizational learning have both significant and positive effects on innovation performance.
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13- McAdam, R., & Armstrong, G. (2005). A symbiosis of quality and innovation in SMEs: A multiple case study analysis. Managerial Auditing Journal, 16(7), 394-399.
14- Mintzberg, H., & Waters, J.A. (1985).Of strategies, deliberate and emergent. Strategic Management Journal, 16(3), 257-272.
15- Senge, P.M. (2000).The fifth discipline: The art and purpose of the learning organization: New York: Doubleday/Currency.
16- Tasi, W. (2000).Social capital, strategic relatedness and the formation of inter-organization linkages. Strategic Management Journal, 21,925-939.
17- Treziovski, M., & Samson, D. (2002). The effect of company on the relationship between TQM strategy and organizational performance. The TQM Magazine. 12(2), 144-148.
18- Wang, X. Yang, B.,& Mclean, G. N. (2007).Influence of demographic factors and ownership type upon organizational learning culture in Chinese enterprises. International Journal of Training and Development, 11(3), 154-165.
19- Yung, R.Y.Y., et al. (2010).Impact of TQM and organization learning on innovation performance in the high-tech industry. International Business Review.
_||_1- Baker, W. E., & Sinkula, J.M. (2004).The synergistic effect of market orientation on organizational performance. Journal of the Academy of Marketing Science, 27(4), 411-427.
2- Barrow, J.W. (2003). Dose total quality management equal organizational learning? Quality progress, 26(7), 39-43.
3- Bollen, k. A. (2002). Structural equation with latent variable. New York: willy- interscience publication.
4- Bontis , N., Crossan, M., & Hulland, J. (2002). Managing an organizational learning system by aligning stocks and flows. Journal of Management Studies, 39(4), 437-469.
5- Conner, K., & Prahald, C.K. (2009). A resource-based theory of the firm: Knowledge versus opportunism .Organization Science, 7(5), 477-501.
6- Damanpour, F. (2007). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555-590.
7- Easton, G.S., & Jarrell, S.L.( 2006).The effects of total quality management on corporate performance :An empirical investigation. The Journal of Business, 71(2), 253-307.
8- Hendricks, k .S. & Singhal, V.R. (2001). Firm characteristics ,total quality management and financial performance .Journal of Operations Management,19(3),269-285.
9- Hidarali, H. (2005). Structural Equation modeling of Iran. Tehran University, Samt Publication.
10- Kanji, G, K. (1996).Can total quality management help innovation? Total Quality Management, 7(1), 3-9.
11- Kelloway, E. K. (1995). Common practice in structural equation modeling. In v. l, cooper, & i. t.
12- Martinez- costa, M., & Jimenz – Jimenz, D. (2008). Are companies that implement TQM better learning organizations? An empirical study. Total Quality Management, 19(11), 1101-1115.
13- McAdam, R., & Armstrong, G. (2005). A symbiosis of quality and innovation in SMEs: A multiple case study analysis. Managerial Auditing Journal, 16(7), 394-399.
14- Mintzberg, H., & Waters, J.A. (1985).Of strategies, deliberate and emergent. Strategic Management Journal, 16(3), 257-272.
15- Senge, P.M. (2000).The fifth discipline: The art and purpose of the learning organization: New York: Doubleday/Currency.
16- Tasi, W. (2000).Social capital, strategic relatedness and the formation of inter-organization linkages. Strategic Management Journal, 21,925-939.
17- Treziovski, M., & Samson, D. (2002). The effect of company on the relationship between TQM strategy and organizational performance. The TQM Magazine. 12(2), 144-148.
18- Wang, X. Yang, B.,& Mclean, G. N. (2007).Influence of demographic factors and ownership type upon organizational learning culture in Chinese enterprises. International Journal of Training and Development, 11(3), 154-165.
19- Yung, R.Y.Y., et al. (2010).Impact of TQM and organization learning on innovation performance in the high-tech industry. International Business Review.