Designing and explaining the components of the supply chain resilience assessment model in the country's medical centers

Subject Areas : Industrial Management

farshad alibakhshi ¹ , mahmoud modiri ² , changiz valmohammadi ³ , gholam reza hashemzadeh ⁴

1 - PhD student in Industrial Management, Islamic Azad University, South Tehran Branch, Tehran, Iran.
2 - Assistant Professor, Department of Industrial Management, Islamic Azad University, South Tehran Branch, Tehran, Iran.
3 - Associate Professor, Department of Industrial Management, Islamic Azad University, South Tehran Branch, Tehran, Iran.
4 - Associate Professor, Department of Industrial Management, Islamic Azad University, South Tehran Branch, Tehran, Iran.

Received: 2023-05-15 Accepted : 2024-01-30 Published : 2024-01-21

Keywords: medical centers, COVID-19, resilience, Supply Chain,

Abstract :

This research aims to develop a model for assessing supply chain resilience by identifying its dimensions, components, and indicators, as well as understanding the relationships between them. The study is applied in nature and utilizes a mixed methodology, combining both quantitative and qualitative approaches. The research involved 23 managers and senior experts from the supply chain of public hospitals in Tehran province, who were selected using targeted non-probability sampling and theoretical and snowball techniques. In the quantitative phase, the importance of dimensions and components was determined using network analysis based on Dimetal Gray. The statistical population for the quantitative part consisted of 336 supply chain managers and experts from public hospitals in Tehran province, from which 184 individuals were selected using stratified random sampling based on Cochran's formula. The research findings indicate that "supply chain management methods" and "management of goods suppliers" are the most important dimensions, while "re-engineering of the supply chain" is the most crucial component. The study also highlights the significance of "cooperation and coordination with suppliers" and "prediction and review of processes" as important components. The research identifies "risk management" as the most influential factor and emphasizes the effectiveness of "supply chain management methods." Additionally, the study recommends strategies such as "continuous environmental monitoring," "flexibility," and "redundancy strategy" for enhancing supply chain resilience.

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