Analysis of human resources performance using the two-stage data envelopment analysis approach-Case study: Azar Noosh Shokofeh Co.

Subject Areas : Industrial Management

HAMIDREZA  ASILFARID ¹ (Instructor of Free University of Robat Karim Branch)
Mehran  Khalaj ² (Assistant professor of Industrial Engeenering, Robat Karim Branch, Islamic Azad University, Robat Karim, Iran)
Maryam  Zaeri ³ (Quality Control Manager)

Received: 2017-10-30 Accepted : 2018-07-10 Published : 2018-05-22

Keywords: effectiveness, 2 stage DEA, Efficiency, human resource performance evaluation,

Abstract :

Evaluation and assessment has been always considered by human beings. Human resources performance evaluation has been considered for organization and managers, so that has owned very important and conductive role and considered as one of the effective elements on organizational competition priorities. In this article, personnel’s’ performance and efficiency analysis has been operated by 2 stage DEA function. However, different functional models have been presented in this field but include some difficulties and do not meet all decision makers’ needs. The provided functional model in this research has resolved all previous models difficulties which are not only based on factors such as extra work hours, salaries and day off as primal entrance, effective working hour and availability of being in learning sessions as middle entrance, the amount of valid production and invalid production as final entrance. As result one of the newest personnel performance assessment is DEA that is multi-criteria method for determining and evaluating companies and personnel’s’ performance. The purposed operational model has been used in assessing efficiency and effectiveness of AZARNOOSH SHEKOUFEH’s personnel’s performances, and analysis for improving the efficiency and effectiveness of each personnel and production optimized performance fro decision makers.

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