consideratiom of performance indicators in knowledge based companies based on performance prism model(Study: Knowledge Based Enterprises of Southern, North and Razavi Khorasan Provinces)
Subject Areas : Public Policy In Administration
zahra rajaei
1
,
fahime barati
2
1 - department of management ,faculty member,
Payame Noor University, birjand, iran
2 - Fahime Barati, Payame Noor University, Southern Khorasan Province , Birjand , Iran
Keywords: stakeholder contribution, capabilities, performance prism model stakeholder satisfaction,
Abstract :
The main purpose of this research is to investigate the performance of Knowledge Based Companies in Southern, Northern, and Razavi Khorasan provinces based on the performance prism model. The present research is purposeful, applied and field survey type. Data gathering tool in this research, were used a researcher-made questionnaire based on the theoretical model of the performance prism of Nilly et al. (2014) consisting of 5 components. The statistical population of this study included all employees of the knowledge based companies is located in Science and Technology Park of South, North and Razavi Khorasan provinces in 2019. The statistical sample was determined based on the formula of the number of indices in the structural equations also basis of programming in software (R) and with at least 80% of the test power and the amount (RMESEA), which were 140 person. The results of the CFA analysis have shown that the five components of the performance prism in knowledge-based companies (such as key stakeholders satisfaction, key stakeholders strategies, critical processes and key processes, capabilities, assistance Key stakeholders) as well as its indicators to measure the performance of knowledge-based firms are suitable
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