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Open Access Article
1 - The Impact of Service Quality on Customer Satisfaction and Loyalty in Indian Banking Sector: An Empirical Study through SERVPERF
S. Vijay Anand M. Selvaraj -
Open Access Article
2 - Impact of Service Quality on Customer Perception: An Empirical Study in India’s Post Office Savings Banking Sector Using SERVQUAL
S. VijayAnand M. Selvaraj
List of Articles Sundaram Vijayanand
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