Assessment Effects of Neighborhood Management-based on the Trust of Citizens in Urban Management (A Comparative Study of Two Tehran Neighborhoods: Tajrish and Shahadat)

Subject Areas : architecture

Najme dashtaki ¹ , Hamid Majedi ²

1 - استاد، دانشکده عمران، معماری و هنر دانشگاه آزاد اسلامی واحد علوم تحقیقات، تهران، ایران.
2 - دانشجوی کارشناسی ارشد شهرسازی، دانشکده عمران، معماری و هنر، دانشگاه آزاد اسلامی واحد علوم تحقیقات، تهران، ایران

Received: 2013-12-28 Accepted : 2014-10-11 Published : 2018-02-20

Keywords: Neighborhood Management-Based&amp, ,

Abstract :

In the recent years many of urban management institutions in the world have an emphasis on promoting a bottom-up participatoryapproach in the neighborhood associations.‘Neighbourhood management’ is an approach that enables local communities and service providers to work together at aneighbourhood level to improve services and quality of life. It does this by joining up local services and making them moreresponsive to local needs. It is a process which recognises the uniqueness of each place; allowing the people that live, work orprovide services in it to build on its strengths and address specific challenges.In another definition ‘Neighbourhood management’(NM) is broadly defined as a process which brings the local community and local agencies together, at neighbourhood level, totackle local problems and improve local services. This process has been particularly applied to deprived neighbourhoods. Thereare seven key elements of Neighbourhood management:A clearly defined neighbourhood, Resident involvement and support for residents to get involved, A dynamic neighbourhoodmanager with ‘clout’, A local partnership to provide strategic direction, Support and commitment from the local authority andLocal Strategic Partnership, Quality information, Commitment of service providers.Neighborhood management tackles"quality of life" issues in communities through working to narrow the gap between the mostdisadvantaged neighbourhoods and the rest of society.it focuses on six target areas:crime and community safety, Education,Environmental qualities, Health, Housing, jobs and Traning.Its aim is to change the way mainstream services are delivered through: changing corporate policies,reallocating mainstreamresources,reshaping the way mainstream services are delivered, joining up services and imporving access for service users.Iran is the country that has low level of citizen participation in urban management .because of this matter in this recent years Tryingto achieve neighborhood management- based. Creation of neighborhood houses and community participation in communityguidelines are crucial steps towards realize this approach in urban management.This article aims to evaluate the performance of two neighborhoods House in Tajrish and Shahadat neighborhoods in Regiontehran and Effects of neighborhood management- based on the trust of citizens in urban management . Research methods that wasemployed for this paper is descriptive – analytical and ANP techniques, Mann Whiteney-U test and Spearman's test are statisticalmethods that used in this research. The results show that neighborhood house in Shahadat neighborhood has been able to witnesshis performance and for this matter increase the level of citizens' trust in city management unlike Tajrish neighborhood. Howeverthe existence of flexible management and use of local expertise is effective for better Neighbourhood management.There are some suggestions in order to improve performance in two neighborhood houses: Published weekly and monthlypublications on various topics in neighborhoods, Identify authoritative people and inviting them to the neighborhood houses,Promote participation in decision-making neighborhood houses, Putting useful information on the website to learn more and morelocal residents about their neighborhood houses, use of neighborhood schools in order to create training programs in associationwith civil rights and partnerships.

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